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Home > Pneuma Solutions Blog

Pneuma Solutions Blog

New Ways to Pay as You Go with Remote Incident Manager

Pneuma Solutions Team • February 4, 2023

The Remote Incident Manager logo has the letters RIM surrounded by four blue circles representing remote target machines

All the hours you need, when you need them You’ve probably been down this road at least once; you’re part of what you thought would be a quick remote support session , you’ve got just a few more things to do, and then the clock runs out on your free session. What to do? Get some hours, that’s what! If you use RIM to receive or provide support to friends and family , we now have more flexible … [Read more...] about New Ways to Pay as You Go with Remote Incident Manager

Filed Under: Remote Incident Manager (RIM), Scribe News

Remote Incident Manager Coming to the Mac Platform!

Pneuma Solutions Team • January 24, 2023

The Remote Incident Manager logo has the letters RIM surrounded by four blue circles representing remote target machines

There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions. Never before has a solution been known to provide a level of accessibility that is equal across multiple platforms. Until now! Introducing Remote Incident Manager for Mac OS! You heard right! Our critically acclaimed, first of its kind … [Read more...] about Remote Incident Manager Coming to the Mac Platform!

Filed Under: Remote Incident Manager (RIM)

Finally! Holding Businesses Accountable

Mike Calvo • November 2, 2022

Person in front of a computer screen with floating icons of slide presentation program icons and symbols denoting sound

Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the recognition of accessibility on a global scale, but outside of the Microsofts and Apples and Googles of the world, what is the rest of the industry doing to put their rhetoric to the test? It used to be that companies could claim ignorance about what it took to make … [Read more...] about Finally! Holding Businesses Accountable

Filed Under: Scribe News

Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer

Jack Falejczyk • October 1, 2022

From the blind or visually impaired technician or end user's point of view, the initial use of the newly released Remote Incident Manager tells them all they need to know; the delight at being able to provide remote support to a computer that lacks a screen reader is often hard to describe in words. If you've had impassible barriers to remote access in the past, you know exactly how it feels to … [Read more...] about Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer

Filed Under: Scribe News

Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote

Jack Falejczyk • September 19, 2022

The Remote Incident Manager logo has the letters RIM surrounded by four blue circles representing remote target machines

Remote Incident Manager's grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the continuing path towards a more inclusive IT work environment. Never before has it been possible to put an entire IT team on the same platform. In particular, RIM being fully separate from existing screen reader solutions removes several barriers for visually impaired … [Read more...] about Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote

Filed Under: Remote Incident Manager (RIM)

Guest Review of Remote Incident Manager (RIM) Version 3.0

Mike Calvo • September 2, 2022

The Remote Incident Manager logo has the letters RIM surrounded by four blue circles representing remote target machines

Here is a review from Christopher Wright, a new user of just-launched RIM version 3.0. – Mike Calvo Introduction Remote Incident Manager is a replacement remote control tool for other services such as TeamViewer. It also has the added benefit of being fully accessible to blind or low vision people, making it the ideal tool designed for everyone. With extremely low latency stereo audio, … [Read more...] about Guest Review of Remote Incident Manager (RIM) Version 3.0

Filed Under: Remote Incident Manager (RIM)

Remote Incident Manager (RIM)

Pneuma Solutions Team • July 13, 2022

The Remote Incident Manager logo has the letters RIM surrounded by four blue circles representing remote target machines

Download RIM white paper as a PDF. Executive Summary The Remote Incident Manager (RIM) has provided secure, efficient, accessible, feature-rich remote desktop access, enabling field technical support providers to cut costs while improving quality of service since 2007. Now we bring the power of Pneuma Solutions accessible cloud platform to the RIM community. This is a detailed but not thorough … [Read more...] about Remote Incident Manager (RIM)

Filed Under: Remote Incident Manager (RIM)

The Future of System Access

Matt Campbell • June 17, 2022

Serotek's System Access to Go logo with the letters SAToGo and the slogan Accessibility Anywhere.

In the wake of our farewell to Internet Explorer, where we announced the coming end of System Access to Go (or SAToGo), there has been some unfortunate confusion about the future of System Access in general. So in this post, as chief technology officer of Pneuma Solutions, I want to personally set the record straight. This will be a long post, but I think it's important to be completely candid … [Read more...] about The Future of System Access

Filed Under: Accessibility, Pneuma Solutions news

The End of an Era

Pneuma Solutions Team • June 15, 2022

June 15, 2022, marked the end of support for Internet Explorer. It’ll go on being supported on some legacy servers for another seven years, but for all intents and purposes, the browser that led us through the explosion of Web 2.0 will take its place in the technology archives. The sunset of Internet Explorer means that the end is also near for System Access to Go (or SAToGo), the first screen … [Read more...] about The End of an Era

Filed Under: Accessibility, Pneuma Solutions news

Pneuma Solutions seeks experienced front-end web developer

Matt Campbell • May 12, 2022

Pneuma Solutions logo

Pneuma Solutions is seeking an experienced front-end web developer for a desktop application using Electron. This is a remote contract position. What you’ll be working on We are currently developing a web browser based on Electron, designed to make the web easier to use for blind people. In addition to standard web browsing functionality, our browser will include features designed specifically … [Read more...] about Pneuma Solutions seeks experienced front-end web developer

Filed Under: Scribe News

Accessible Information vs the PDF: Are you breaking the law?

Mike Calvo • February 21, 2022

Accessible information is gaining ground on the war against the PDF. In fact, presenting information only inaccessible PDFs is becoming illegal. But, will an accessible web design be too expensive of an overhaul? The answer might just surprise you. But why are PDFs a problem for print disabled people in the first place? It’s important to know, governmental and corporate libraries globally … [Read more...] about Accessible Information vs the PDF: Are you breaking the law?

Filed Under: Scribe News

Scribe Enterprise: The Undisputed Best in Augmented Document Remediation

Pneuma Solutions Team • January 10, 2022

The pandemic has the online World scrambling to find ways to patch glaring accessibility issues. Website overlays are just one example of quick fix solutions that attempt to bridge persistent gaps. Except, once deployed, companies realize the shortcuts only create bad press and do little to make their products and services more inclusive. More than empty promises, Pneuma Solutions will position … [Read more...] about Scribe Enterprise: The Undisputed Best in Augmented Document Remediation

Filed Under: Scribe News

Comparison of Scribe with RoboBraille and SensusAccess

Pneuma Solutions Team • January 3, 2022

At Pneuma Solutions, we stand by our commitment to excellence. So does every other software developer, right? But the difference between us and everyone else is that Ours is a cause, not just the bottom line. The day we become irrelevant will be the day we can say accessibility has become so ubiquitous as to be commonplace, and that will be a day worth celebrating. Until then, we work in a pool … [Read more...] about Comparison of Scribe with RoboBraille and SensusAccess

Filed Under: Scribe News

Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity

Pneuma Solutions Team • December 1, 2021

CNIB, CNIB Deafblind Community Services (DBCS) and Vision Loss Rehabilitation Canada (VLRC) have partnered with Scribe for Meetings to help make remote programs, meetings and presentations more accessible and inclusive.   Scribe for Meetings, a solution designed by Pneuma Solutions, allows users to create and screen share accessible slideshow content. How does it work? The Scribe app runs … [Read more...] about Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity

Filed Under: Scribe News

Introducing Scribe For Personal Documents

Mike Calvo • November 15, 2021

In the summer of 2016 the United Nations declared the Internet to be a human right. A noble declaration, but for print impaired people like me, the feel-good words of a global cause and everyday life can be so different that we feel like we aren’t even part of the conversation. Here at Pneuma Solutions, we support any campaign to put information into the hands of as many people as possible; … [Read more...] about Introducing Scribe For Personal Documents

Filed Under: Scribe News

AccessKit: a new open-source project to help make more apps accessible

Matt Campbell • September 26, 2021

AccessKit logo shows a stylized ear with three lines radiating inward indicating listening to audio.

There's just about nothing more frustrating for blind people than trying to use an app, only to find that the app is inaccessible. Maybe your screen reader can't read a key part of the app, or maybe it can't read anything at all. When apps are developed using standard buttons, edit boxes, list boxes, tables, or other user interface elements, it's not hard to make them accessible. But some apps are … [Read more...] about AccessKit: a new open-source project to help make more apps accessible

Filed Under: Scribe News

Scribe for Meetings Promotion Expiring Soon!

Pneuma Solutions Team • September 15, 2021

Person in front of a computer screen with floating icons of slide presentation program icons and symbols denoting sound

Were you planning on purchasing Scribe For Meetings? If you’ve delayed the purchase, it’s time to act now. But, before we get to that, let me share some other bits of Pneuma Solutions news. Pneuma Solutions Scribe Augmented Media Remediation Platform is now available in your geographical region. This means YOUR data, in YOUR country. Scribe is also available on Amazon’s GovCloud … [Read more...] about Scribe for Meetings Promotion Expiring Soon!

Filed Under: Scribe News

Continuing Dialogue on Accessibility Overlays

Matt Campbell • August 23, 2021

The AccessiByeBye logo includes the product name accompanied by a blue circle with two dark-gray tapered lines above it, suggesting the removal of obtrusive layers from core web page content.

Earlier this year the blindness community finally had enough with companies claiming to provide accessible overlays to make sites more user friendly. We took note of the increasing protests and did our part to mitigate these barriers that, in some cases, would not give users the ability to bypass their intrusion. To date, none of the services we blocked through our extension have changed their … [Read more...] about Continuing Dialogue on Accessibility Overlays

Filed Under: Accessibility, Pneuma Solutions news

The Scribe For Meetings Extension Is Now Available on Your Favorite Browser

Matt Campbell • August 11, 2021

We're proud to announce the release of the Scribe for Meetings browser extension. Now there are even fewer steps to take when you need to attend an online meeting and enjoy real-time access to digital content presented on screen during the meeting. The process is ridiculously easy: Download the extension at the link below. Log into your registered meeting the same as you always have on … [Read more...] about The Scribe For Meetings Extension Is Now Available on Your Favorite Browser

Filed Under: Scribe News

An Open Letter to Cloudflare

Matt Campbell • August 3, 2021

Image of stylized wheelchair racer denoting accessiblity, superimposed over a golden cloud

We never relish using public forums to call out companies guilty of leaving customers behind. In this case, our attempts at communication have gone unanswered. It’s not lack of awareness on their part; we alerted them eighteen months ago the service they were designing would not be accessible. The CEO reaffirmed his company’s mission, but as of today, the service they released is as inaccessible … [Read more...] about An Open Letter to Cloudflare

Filed Under: Accessibility

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Recent blog articles

New Ways to Pay as You Go with Remote Incident Manager

Remote Incident Manager Coming to the Mac Platform!

Finally! Holding Businesses Accountable

Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer

Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote

Guest Review of Remote Incident Manager (RIM) Version 3.0

Remote Incident Manager (RIM)

The Future of System Access

The End of an Era

Pneuma Solutions seeks experienced front-end web developer

Accessible Information vs the PDF: Are you breaking the law?

Scribe Enterprise: The Undisputed Best in Augmented Document Remediation

Comparison of Scribe with RoboBraille and SensusAccess

Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity

Introducing Scribe For Personal Documents

AccessKit: a new open-source project to help make more apps accessible

Scribe for Meetings Promotion Expiring Soon!

Continuing Dialogue on Accessibility Overlays

The Scribe For Meetings Extension Is Now Available on Your Favorite Browser

An Open Letter to Cloudflare

Hear a Demo of Scribe for Meetings

Responding to Concerns About Scribe

The Line Between Ignorance and Stupidity: My Experience with the Pit Boss 1150 PRO

Ohio State University raises the bar for Academic Accessibility by adopting Scribe for Meetings

New Scribe for Meetings Enhancements Make Online Presentations Even More Accessible

A Set of Eyes Helps You Engage with Your Computer Screen

Scribe for Meetings Is Out Of Beta and Available World Wide!

Pneuma Solutions on Access World

The Fast Food Approach to Web Accessibility

Mike and Matt on Sight and Sound Technology Podcast

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