• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Pneuma Solutions

Accessible Cloud Technologies

  • EnglishEnglish
    • EspañolEspañol
    • FrançaisFrançais
    • DeutschDeutsch
    • ItalianoItaliano
    • SvenskaSvenska
  • Home
  • Login to Pneuma Solutions Services
    • Remote Incident Manager
    • Scribe for Documents
    • Scribe for Meetings
    • Sero
  • About
  • Products
    • All Products
    • Remote Incident Manager (RIM)
    • Scribe
    • Scribe for Education Program
    • Scribe For Meetings
    • Scribe for Meetings Self-Advocacy Kit
    • Scribe California Services
    • DocuScan Plus
    • Sero
  • FAQs
    • List of FAQs
    • FAQ – Remote Incident Manager (RIM)
    • FAQ – Scribe
    • FAQ – Scribe For Meetings
    • FAQ – DocuScan Plus
    • FAQ – Sign-Up and Account Information
    • FAQ – Sales and Support
    • FAQ – System Access
    • FAQ – Sero
  • Jobs
  • Blog
  • Contact
    • Contact Form
    • Subscribe to Our Email List
    • Terms of Use Agreement
    • Privacy Policy
Home > Pneuma Solutions Blog > New Ways to Pay as You Go with Remote Incident Manager

New Ways to Pay as You Go with Remote Incident Manager

Pneuma Solutions Team • February 4, 2023

All the hours you need, when you need them

Remote Incident Manager logo: the letters RIM surrounded by four blue circles representing remote target machinesYou’ve probably been down this road at least once; you’re part of what you thought would be a quick remote support session , you’ve got just a few more things to do, and then the clock runs out on your free session. What to do?

Get some hours, that’s what!

If you use RIM to receive or provide support to friends and family , we now have more flexible options! We have now expanded our pay as you go solutions. Starting today, two  prepaid packages of hours are available to you whether you hold a personal subscription or not. You can purchase as many hours as you need, use an hour here and there, and keep the rest for when you need them.

What are Prepaid Hours Good For?

Suppose someone is getting a new computer, and wants to transfer the contents over from the old system to the new. Depending on several factors, that process could take up to a week or so. Our traditional day passes may not be the best fit for something like this as they’re only good for 24 hours, with any unused time getting discarded when the 24 hours is up. On the other hand, when you buy one of our prepaid hourly packages, you are guaranteed that every hour, minute, and second of that time can be put to use at your own pace. In other words, it might take two  hours working through system backup, then once the computer arrives a few days later, RIM can be installed on the new computer, start a session, and start the clock on those hours until the job is done.

You could spend some time helping a friend learn a new software application or even show them one of yours without having to install it on there computer. Or maybe you need help with an inaccessible form, software program, or  with a pesky CAPTCHA. Simply use RIM to connect to a person and use our first-of-its-kind session flip feature, to share your screen and keyboard so they can help you to get back on track in seconds. If you’re ever about to run out of time, RIM will ask you if you want to top up before your time runs out, ensuring a remote session remains uninterrupted.

Prepaid Hourly Packages

  • 5 hours for $25
  • 15 hours for $50.

You can purchase as many hours as you need, and can buy multiple packages in one order if desired. When you initiate a keyword session, RIM will start off by using your free 30 minute daily allotment. Once 30 minutes have elapsed, RIM will start using time from your accumulation. These hours will be available for any keyword-based sessions until they’re all used up, or 1 year from date of first use. Remember that while our traditional day passes and incident passes are still available, they will expire 24 hours past initial use. So simply pick the option that’s truly the right fit for the occasion and run with it or as we say RIM with it!

Share this page

Share on Facebook Share on X (Twitter) Share on LinkedIn Share on Email

Filed Under: Remote Incident Manager (RIM)

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Primary Sidebar

Follow Us

  • Mastodon
  • Linked In

Recent blog articles

A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager

Happy RIMiversary!

When The Silver Screen Meets Real Life: My Unforgettable Encounter with Tom Sullivan

The Country of the Blind: A Blind Man’s Praise

BlindShell Classic 2 Integrates Sero: A Leap Forward in Assistive Technology

Summer Shows for Us = Summer Savings for Everyone! 25% Off with Code show2023

Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think

Sero for Android Gets a Face Lift!

RIM It to Win It!

Inclusion and Resilience: A Glimpse into Cuba’s Programs for the Blind

Remote Incident Manager for macOS Officially Released!

Celebrating Global Accessibility Awareness Day: Affordable, Cross-Platform Remote Assistance for Everyone

Talking Pellet Grill Accessibility, as Heard on the Blind Grilling Experience Podcast

A Mammoth Milestone: 100 Mastodon Followers!

Raising Children with One Blind and One Sighted Parent

Pneuma Solutions Officially Joins the Fediverse!

Raising a Blind Child with Purpose

Fun with ChatGPT: Writing a story about aliens helping the blind community

New Ways to Pay as You Go with Remote Incident Manager

Remote Incident Manager Coming to the Mac Platform!

Finally! Holding Businesses Accountable

Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer

Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote

Guest Review of Remote Incident Manager (RIM) Version 3.0

Remote Incident Manager (RIM)

The Future of System Access

The End of an Era

Pneuma Solutions seeks experienced front-end web developer

Accessible Information vs the PDF: Are you breaking the law?

Scribe Enterprise: The Undisputed Best in Augmented Document Remediation

Comparison of Scribe with RoboBraille and SensusAccess

Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity

Introducing Scribe For Personal Documents

AccessKit: a new open-source project to help make more apps accessible

Scribe for Meetings Promotion Expiring Soon!

Copyright © Pneuma Solutions, LLC  •  Privacy Policy • Terms of Use • Follow us at LinkedIn