The unsung hero of my tech-support journey When we launched the RIM It to Win It promotional contest, we were surprised, honored and humbled by the inflow of moving stories from our user community. One in particular stood out, as it speaks to companies who have yet to make the move just as much as it gives us an idea on how RIM has helped them. Here, without further ado, is this community's very … [Read more...] about A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
Pneuma Solutions Blog
Happy RIMiversary!
Yes, you heard that right! It has been a year since our Remote Incident Manager solution was overhauled into the world's first all-inclusive, fully accessible remote desktop package around. Time flies when you're breaking barriers, and it's been a monumental year for RIM. So, what has RIM been up to? Let’s pull back the curtain on this ground-breaking year for our product. macOS Support! April … [Read more...] about Happy RIMiversary!
When The Silver Screen Meets Real Life: My Unforgettable Encounter with Tom Sullivan
Every once in a while, life graces us with moments that shape our perspectives, guide our actions, and deepen our resolve. Today, I was visiting with some friends at the Florida Business Enterprise (BEP) Conference organized by the Division Of Blind Services here in Orlando, I was gifted one such moment, as Tom Sullivan took the stage. Born in 1947, Tom Sullivan was not just an actor but an … [Read more...] about When The Silver Screen Meets Real Life: My Unforgettable Encounter with Tom Sullivan
The Country of the Blind: A Blind Man’s Praise
Review by Mike Calvo, Former CEO and Founder of Serotek, Current CEO and Co-founder of Pneuma Solutions Andrew Leland's deeply personal memoir "The Country of the Blind" spoke to me on the most profound level, offering a journey through shared experiences and sentiments as a member of the blind community. After hearing Andrew's interview on the Living Blindfully podcast (formerly Mosen at Large), … [Read more...] about The Country of the Blind: A Blind Man’s Praise
BlindShell Classic 2 Integrates Sero: A Leap Forward in Assistive Technology
Over the last few years, we have witnessed incredible advancements in technology designed to aid those with visual impairments. Two companies, in particular, have stood out: BlindShell, a pioneer in assistive technology communication, and Pneuma Solutions, the current developers of Sero, the world's most comprehensive and easy-to-navigate social network and multimedia repository for the … [Read more...] about BlindShell Classic 2 Integrates Sero: A Leap Forward in Assistive Technology
Summer Shows for Us = Summer Savings for Everyone! 25% Off with Code show2023
With Pneuma Solutions back in action at summer conventions, it is time once again for some unbeatable deals! And you're going to love this one... 25% off anything! That's right, anything! With the only exception being Sero due to its separate purchase process, anything available for purchase in our store via Stripe is 25% off for the month of July! A RIM Personal Unattended subscription for your … [Read more...] about Summer Shows for Us = Summer Savings for Everyone! 25% Off with Code show2023
Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think
Introduction It is easy for a visually impaired support technician or recipient to determine that Remote Incident Manager clearly surpasses any industry-standard offering. We even have a Self Advocacy Kit written from the point of view of a visually impaired support person. But we've all done comparison shopping at one time or another for anything from home/office renovation to a new phone … [Read more...] about Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think
Sero for Android Gets a Face Lift!
The Android app for our award winning Sero community has now been updated to version 3.2.0. This version brings with it support for newer current versions of Android, including the current Android 14 Upside Down Cake beta builds. Modernization of the app comes with the added benefit of a reduced impact on your device's battery life. We also have support for Android's native media controls, so … [Read more...] about Sero for Android Gets a Face Lift!
RIM It to Win It!
An exciting opportunity for RIM users is here! Last week, our Remote Incident Manager hit a major milestone: cross-platform support! It was an exciting day for Mac OS users and support specialists across the board. But just how excited are you all? We cannot wait to find out! Spread the word. Enter to win! We invite you to tell us all about your use of RIM and how it has changed the way you … [Read more...] about RIM It to Win It!
Inclusion and Resilience: A Glimpse into Cuba’s Programs for the Blind
Introduction As a Cuban American whose parents emigrated from Cuba to the United States in the 1960s, visiting Cuba in 2012 was a deeply personal and nostalgic experience. It allowed me to reconnect with the birthplace of my parents and witness firsthand the remarkable progress made by Cuba's programs for the blind. In this article, I want to share my personal journey and shed light on the … [Read more...] about Inclusion and Resilience: A Glimpse into Cuba’s Programs for the Blind
Remote Incident Manager for macOS Officially Released!
An exciting day for Mac users! Never before has there been a remote access screen reader module for macOS. Never before has there been an all-round, fully accessible remote support package for macOS. And never before, in the history of accessible remote support technology, has there been a complete package that is fully cross-platform... Until now! That's right! Today, our critically acclaimed … [Read more...] about Remote Incident Manager for macOS Officially Released!
Celebrating Global Accessibility Awareness Day: Affordable, Cross-Platform Remote Assistance for Everyone
In honor of Global Accessibility Awareness Day (GAAD), a day dedicated to promoting digital accessibility and inclusion for those with different disabilities, Pneuma Solutions is excited to introduce our latest offering - the Remote Incident Manager (RIM) Personal Community Support package. This new product aligns perfectly with our company's commitment to create reasonably priced accessibility … [Read more...] about Celebrating Global Accessibility Awareness Day: Affordable, Cross-Platform Remote Assistance for Everyone
Talking Pellet Grill Accessibility, as Heard on the Blind Grilling Experience Podcast
I was honored to be the guest on the Blind Grilling Experience podcast! In this episode, Chris and I discuss our history with pellet grills and accessibility issues. I have had extensive conversations with several manufacturers about making their controllers accessible for the blind and visually impaired. However, there is still much work to do. … [Read more...] about Talking Pellet Grill Accessibility, as Heard on the Blind Grilling Experience Podcast
A Mammoth Milestone: 100 Mastodon Followers!
We are thrilled to announce that we have just hit 100 followers on Mastodon! This is a huge milestone for us, and we couldn't be more excited about it. At a time when Twitter is no longer blind-friendly, Mastodon is emerging as the go-to platform for people who care about accessibility. With its commitment to open-source software and decentralized networks, Mastodon is a breath of fresh air in a … [Read more...] about A Mammoth Milestone: 100 Mastodon Followers!
Raising Children with One Blind and One Sighted Parent
Parenthood is one of the most rewarding and challenging journeys anyone can embark on. From the moment you bring a child into this world, you are responsible for their well-being, happiness, and growth. Now imagine navigating this journey with one parent who is blind and another who is sighted. How do they manage to raise their children? What obstacles do they face? And how do they overcome … [Read more...] about Raising Children with One Blind and One Sighted Parent
Pneuma Solutions Officially Joins the Fediverse!
Mastodon: We read you loud and clear We are pleased to announce that we have officially established our presence on the Fediverse via a Mastodon server linked to Pneuma Solutions. A number of our staff may now be reached via Mastodon, and we invite you to follow us to stay in the know. New to Mastodon? No problem! Look to this very well written guide to Mastodon for newcomers courtesy of Amanda … [Read more...] about Pneuma Solutions Officially Joins the Fediverse!
Raising a Blind Child with Purpose
Being a parent is one of the most rewarding experiences in life, but it also comes with its unique challenges. When your child has a disability, those challenges are amplified, and it can be overwhelming to navigate the world of parenting. In this blog post, I will explore the journey of raising a blind child and how to help them thrive despite their disability. I'll delve into practical tips and … [Read more...] about Raising a Blind Child with Purpose
Fun with ChatGPT: Writing a story about aliens helping the blind community
Preface For the past few months, seemingly everyone has been talking about ChatGPT, and large language models in general. We at Pneuma Solutions are certainly watching this space with interest, especially now that GPT-4 can take images as input; we've already submitted a request to the wait list for API access to GPT-4. But this post is about something that I did with GPT-4, via ChatGPT Plus, … [Read more...] about Fun with ChatGPT: Writing a story about aliens helping the blind community
New Ways to Pay as You Go with Remote Incident Manager
All the hours you need, when you need them You’ve probably been down this road at least once; you’re part of what you thought would be a quick remote support session , you’ve got just a few more things to do, and then the clock runs out on your free session. What to do? Get some hours, that’s what! If you use RIM to receive or provide support to friends and family , we now have more flexible … [Read more...] about New Ways to Pay as You Go with Remote Incident Manager
Remote Incident Manager Coming to the Mac Platform!
There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions. Never before has a solution been known to provide a level of accessibility that is equal across multiple platforms. Until now! Introducing Remote Incident Manager for Mac OS! You heard right! Our critically acclaimed, first of its kind … [Read more...] about Remote Incident Manager Coming to the Mac Platform!
