Don’t you hate it when you call your tech vendor only to find out you’ll need to try again when someone is available? We do too. That’s why, in addition to changing a number of account settings within your Serotek product, you can now also make adjustments via the telephone. The self-service options are available via telephone at: 866-202-0520, or 650-249-1000. By calling either number, you will … [Read more...] about Self-service Just a Call Away
Pneuma Solutions Blog
The Return of SPN
Reprinted from SeroTalk.com. So, what’s the scoop? Is SPN dying a slow death? Well, that’s what skeptics would have you believe, but thank goodness SPN is the intrepid cat that keeps coming back and feeling more than ready to rise to the challenge! Let’s start with staff changes. To that end, we’ll begin with your Serotek Communications Director. I oversee the company’s external channels. Hence, … [Read more...] about The Return of SPN
Self-service, At Your Service
At Serotek we want you to be able to enjoy your Serotek products and services anytime, anywhere, without waiting to talk to a customer service representative. To that end we offer a variety of self-service options for managing your account, your subscription, and your licenses. Of course, the first step to using a Serotek product or service on a new machine is to log into your account. But what if … [Read more...] about Self-service, At Your Service
The Word on System Access
Word on the street says we’re closing the lid on System Access. So, what gives? While it is true that we are evaluating all products to make sure they’re still relevant, System Access is very much a part of your foreseeable future. We are anxious for the day when you can go out and buy a PC with an extensive screen reader out of the box. That’s part of being an independent consumer, right? Alas, … [Read more...] about The Word on System Access
Revving Up for the Road Ahead
Serotek is undergoing some changes to better meet your needs as a digital consumer. The assistive technology industry has been shifting for a while now, and it would be foolish to believe yesterday’s formula will continue to work in today’s age of wearable technology, smart homes, and interconnected media. Understandably, there may be questions about the longevity of the products and services you … [Read more...] about Revving Up for the Road Ahead
Serotek and iBlink Radio bring You Coverage from today’s Apple event
Apple’s highly anticipated press event, where new products are expected to be announced, begins at 1 PM Eastern today and iBlink Radio will be bringing you full coverage, no matter what platform you’re using. There’s lots of coverage to choose from. Apple will be streaming the event live for those using an iDevice with Safari, and you can tune in to that event here. If you’d like to hear the … [Read more...] about Serotek and iBlink Radio bring You Coverage from today’s Apple event
Serotek Announces iBlink Radio for the Mac
Earlier this summer, the "accessibility anywhere" people brought you exciting updates to our iBlink Radio app across multiple mobile devices, including iOS, Android and Amazon's Kindle Fire product line. Our commitment to providing cross-platform access continues with the release of iBlink Radio, with the SAMNet Connect feature, for the Mac. Now you can access all your favorite blindness-related … [Read more...] about Serotek Announces iBlink Radio for the Mac
Exciting Update to iBlink Radio!
Serotek is proud to announce an updated version of iBlink Radio for iOS, Android, and now the all new Amazon Fire OS! The latest version of the software that many have called "The Pulse of the Blind Community" is taking Serotek's mission of "Accessibility Anywhere" to an entirely new level to include "accessibility On Any Mobile Device." That's right! You can now enjoy all of your favorite iBlink … [Read more...] about Exciting Update to iBlink Radio!
Serotek And SPN at this year’s Summer conventions
There’s a lot to be excited for at this year’s NFB and ACB summer conventions, and whether you’re jetting off to Orlando or Vegas to enjoy them in person or you’re experiencing them from the comfort of your own home, Serotek and SPN have got you covered. First, we’re proud to announce updates to iBlink Radio for Android and iOS devices. We’ve been hard at work on an API (Application Programming … [Read more...] about Serotek And SPN at this year’s Summer conventions
Working in Partnerships to Better Serve You
Partnership and collaboration are terms more commonly associated with social causes. Two nonprofit organizations get together, combine their efforts, and deliver better services for their beneficiaries, but at Serotek, a for-profit venture, we’re in the business of working with partners inside and outside of the assistive technology industry to provide you with awesome opportunities. You may have … [Read more...] about Working in Partnerships to Better Serve You
Will We See You at CSUN?
Join our very own Ricky Enger and Joe Steinkamp at this year’s CSUN! In addition to the thorough coverage you have come to love and expect, Ricky and Joe will be making two presentations you will not want to miss. Crowd-sourcing as an Effective Development Strategy in Assistive Technology Wednesday March 19 - 1:50 PM Presenting: Joe Steinkamp and Ricky Enger Location: Torrey Hills AB, 3rd … [Read more...] about Will We See You at CSUN?
A Word to Ambassadors
If you haven’t signed up for our Serotek Ambassador’s Club, what’s the holdup? It’s the perfect way to sell the products you already use and love and earn cash while you’re at it. Call us crazy, but that sounds eerily like a win/win for everyone involved. Click on over to the S A C page for all the detes. If you’ve already jumped in, our very own Lisa Salinger from the SeroTalk Podcast Network has … [Read more...] about A Word to Ambassadors
A Toast to GW Micro
Serotek raises a glass in celebration of GW Micro’s latest achievement. The recently announced partnership between gW Micro and Microsoft marks the beginning of a new chapter in assistive technology history, and the team at Serotek applauds a huge step forward that can only bring positive benefits to the blind consumer. Speaking about the recent announcement, Serotek’s CEO, Michael Fox, had this … [Read more...] about A Toast to GW Micro
In it to Win it: The Easiest Contest you’ll ever enter!
If you’re a current SAMNet or Accessibility Anywhere subscriber, you surely already feel like a winner. But what if your membership in the SAMNet community could be made even better, with a chance to win free stuff? We’re not going to make you write a limerick about accessibility to enter the drawing which will take place each month, though we’d no doubt find it entertaining if you did. We won’t … [Read more...] about In it to Win it: The Easiest Contest you’ll ever enter!
Seasons Greetings From Your Serotek Family
At Serotek, accessibility is our bread and butter. When we jumpstarted this operation in 2002, we came to the table with our own approach to the well-known issue of expensive assistive technology. We were on fire, and never mind that all odds were stacked against us. By conventional standards Serotek Corporation should have collapsed after the first year, not just because this is true of more than … [Read more...] about Seasons Greetings From Your Serotek Family
Ringing in the Holidays with a Special Promotion!
Nothing kicks off the holiday season like Thanksgiving. Think about it: food, football, door buster deals, parades and plenty of justification for the Christmas decorations you never took down! Well, this year, Serotek is going to add one more bonus to make the gateway holiday even more memorable than usual. Perhaps we should have come up with a cool marketing name for this special deal. But then, … [Read more...] about Ringing in the Holidays with a Special Promotion!
A Fresh Season of Updates
Hello everyone, Fall is in the air. The leaves are changing, it’s growing colder outside, and for whatever reason the combination of it all seems to prompt tech companies to release major updates to their products. I suppose curling up by the fire and downloading a new operating system for your device is one way to usher in a new season. Over the past month we’ve seen major updates including … [Read more...] about A Fresh Season of Updates
Unveiling the Serotek Ambassadors’ Club
In my last post I alluded to an upcoming opportunity to reward those of you who help promote our products and services. We’ve hammered out the details, and I am proud to announce the launch of the Serotek Ambassadors’ Club. The Serotek Ambassadors’ Club allows you to make extra money for signing up new customers to designated products. We’ll give you a unique URL you can use in your websites, … [Read more...] about Unveiling the Serotek Ambassadors’ Club
Connecting the Community Open House
We're going on a road trip around the Lone Star, and you're invited! Join Serotek Corporation and HIMS, Inc. at one of two locations to interact with cool technology. The Houston Lighthouse Thursday, September 19 11:00 AM – 3:00 PM Location: The Lighthouse of Houston 3602 West Dallas Street Houston, TX 77019 AFB Center on Vision Loss Thursday, September 26 11:00 AM – 3:00 PM Location: American … [Read more...] about Connecting the Community Open House
Truth in Cliches
Curiosity may’ve killed the cat, but the satisfaction of experimenting with great features and low prices brought the beast back. That’s the fuel that’s kept the Serotek engine humming these past eleven years. There’s a reason that clichés exist, and it’s because they usually contain a lot of truth. “Time flies when you’re having fun.” I can certainly relate to that as I reflect on all that the … [Read more...] about Truth in Cliches
