We regularly receive positive feedback from satisfied customers. Every now and then we pick out some of these unsolicited testimonials to share with you since their words will mean a lot more than our own biased opinions. In that spirit, here is one noteworthy message from one of our DocuScan Plus users, reprinted with permission: Greetings From Your New Biggest Fan; My name is Ryan Eversole and I have been using accessibility software since 1997 or so. I have been a beta tester for Dolphin SuperNova for nearly a decade now, I have done beta testing for ZoomText from the time they rolled out a 64-bit solution until present and I have even done beta testing for JAWS. Beyond that I am the only approved trainer within about 100 miles of my home town for ClaroSoft products like Lightning and Thunder. Additionally, despite my visual impairment I work full time as both a fully licensed California insurance agent and an I.T. Manager/Consultant. In my spare time I am actually building an invention that is guaranteed to bring blind and low vision mobility and independence to the next level. At present I am working on prosecuting my patent so for obvious reasons I cannot go too far into … [Read more...] about A DocuScan Plus Endorsement
Pneuma Solutions Blog
Sero has always been about connecting you to your favorite content and your community. Now, we're bringing these two aspects of Sero together. When you listen to a piece of content, now you can tell the Sero community what you think, by giving us your rating and writing a review. Giving us your rating is as easy as pressing one button. Once you've done that, you'll have the option to write a review as well. And don't forget that you can share your favorite content on social networks, by email, or even in a text message if you're running Sero on your smartphone. Ratings and reviews are available now on Windows, Mac, iOS, Apple TV, and Android. Unfortunately it is not currently practical to write a review on the Apple TV, so instead, Sero will send you an email that you can open on your computer or mobile device to write a review. So when you listen to something on Sero, whether you loved it, hated it, or just lost interest, please tell your community what you thought, by giving us your rating and writing a review. … [Read more...] about Liked It? Disliked It? Review It!
How many times have you come across those gift certificate opportunities where you have to spend a good chunk of money to earn just a little money? You know the ones we’re talking about. Spend twenty-five to get thirty or some such. Well, we know there’s a place for those opportunities, but in typical Serotek fashion, we want to break tradition. How about this: Spend whatever quantity you want on a Serotek gift certificate, and we will fully match your amount. If you want a one hundred-dollar gift certificate, Serotek will give you another gift certificate of equal value. That would mean two hundred dollars toward the purchase of our popular document scanning app, our intuitive screen reading solution, a subscription to our growing feature set of the Sero app, or a combination of all three! It just doesn’t make sense to give you only a fraction of your return. We want to double your spending power, but this deal is only good on Black Friday, from midnight to 11:59 PM Eastern Time. The inventory is unlimmited. You just need to seize it! Are you interested in maximizing your hard-earned money? Yeah, we thought you might be, so click right now to take advantage of this rare promotion! … [Read more...] about Double Your Spending Power on Black Friday!
It happens from time to time to all of us who rely on a screen reader. You go to a website, and with no prompting on your part, the website starts playing some music, a video, or something else that drowns out your screen reader. How do you turn the sound down, or just make it stop, short of closing the web page altogether? You try to find your way to the stop button or the volume control, but the sound from the web page is making it hard to hear what your screen reader is telling you. Wouldn't it be nice if your computer could automatically turn down the other sound while it's talking? Your iPhone can do that, after all. So why can't your PC? Now it can, if you're running Windows 8, or better yet, Windows 10. Starting with Windows 8, your computer can lower the volume of other sounds while a screen reader is speaking. We call this audio ducking. Earlier this year, NVDA added support for this very handy feature. JAWS is adding support as well in the public beta of version 18. And today, we're happy to announce that System Access supports audio ducking as well. To start taking advantage of audio ducking with System Access, simply open your System Access preferences, go to the … [Read more...] about Why You Should Upgrade from Windows 7: Sometimes the Little Things Make All the Difference
You might remember Brad Dunse from his contributions over on the SeroTalk blog. He’s got a knack with the words, and when we received the following email from him, we thought it worth asking for permission to reprint it here. He agreed, and so here you are, proof positive that DSP really is everything it’s cracked up to be, from the words of one satisfied customer. Here’s Brad: Even a cell pic of an old photo copy can’t fool DocuScan Plus I run two businesses, three when I’m doing my musician thing. And, I like being independent. On top of that, I volunteer for a state committee. Recently, one committee member forwarded a PDF to some of us blind folk to look at before a meeting. Here’s the exact exchange that went on. Check it out. Begin paste: “Dan, Do you have another format for the form. JAWS reads it as a 'blank document'. Brad, Did you have the same issue? Thanks Tim” Dan’s reply: “Tim, Unfortunately we were never given electronic copies as the limits were always subject to change, so this is a cell phone picture of a photo copy from several years ago.” End paste. You know what I did? I took that old slop of a cell pic. Put it through DocuScan Plus, and … [Read more...] about DocuScan Plus Will not be Fooled!
From time to time we like to bring you items of interest outside of the Serotek community. This is one such opportunity we thought you might find worth looking into: Project Starfish, a not for profit organization that provides persons with disabilities an opportunity to launch their careers, and Blindfold Games, a company founded by iOS developer Marty Schultz with a mission of providing a wide variety of audio games for the Blind and visually impaired, have come together to launch the first ever national gaming tournament for those who love audio games. Why have a national Blindfold Racer Championship? Project Starfish and Blindfold Games believe that visually impaired people who enjoy playing games deserve the same opportunity as their sighted counterparts. With this in mind, these two remarkable organizations are bringing audio gaming to the attention of the mainstream and the visually impaired community. Surprisingly, 90% of people with a visual impairment do not even know that Blindfold Games exist; and thus, do not know that they have the same opportunity to play many of the games that their sighted friends and family play each and every day. How Did This Tournament Come … [Read more...] about Blindfold Racer Championship 2016: A National Audio Gaming Tournament for The Blind and Visually Impaired
To show our appreciation for everyone’s participation in the Sero beta program, from now through Labor Day, we're offering a one-year subscription to our network service, plus a free month, for just $99. We haven't made this service available for such a low price in years, so don't miss out. Make sure you take advantage of this special offer before the end of Labor Day! Haven’t signed up yet? What are you waiting for? Get sign up now! The move to Sero means entertainment and information from the convenience of a single app across multiple platforms. It means faster updates across the board. It means voice chat and text chat at home on your computer or on the road via your smartphone. It means the ability to download content from our ever expanding library, starting a movie on your Mac or PC and finishing it up on your tablet. You’ll be able to better rate, share, and favorite the content you want and lots more! If you haven’t checked out Sero, we’ve got a lot to catch you up on! Sign up here and start experiencing entertainment and productivity at its finest! … [Read more...] about The Beta Program is Winding Down but the Savings are Ramping Up!
The following comes from our newest member in the Serotek family, Rhonda Partain. By all accounts she is exactly the primary company voice we needed on the other end of the main telephone line. We have heard great things, and here are her observations as both a staff member and user of our technology: By now I am sure most of the people who call Serotek know my voice. I’m Rhonda Partain the customer service-sort of tech person you talk to when you forget your user name or want to change your password. I had almost given up hope of finding a job. I had come to the sad realization that fairy Godmothers are only make believe. I guess halfheartedly I had hope one would appear and say some cute magical phrase that rhymes of course and I’d be blessed with a job I would love. Well, perhaps she was on strike. She never showed up. Yet it turns out persistence really does pay off in the end. I am so glad that Mike Calvo and Michael Fox thought I’d be good at this job. I am grateful they took a chance and hired this girl from Georgia who loves to talk, but who listens just as well. It is awesome to work for a company whose product is one you would purchase and use yourself. Technology is … [Read more...] about From the Staff Files: Cinderella and her Grand Adventure
Summer months are typically a great time for relaxing and unwinding. We here at Serotek recognize the value of rest and recreation, but as you know, the technology landscape is in a constant shift, requiring us to work overtime in the lab so that your favorite applications work the way they're supposed to when you're ready to come back from vacation. We have a number of short-term and long-term goals on the drawing board, some of which we'll share in upcoming posts, some of which we'll explore in a soon to be announced series of podcasts. In the meantime, we bring you the first in a series of articles exploring recent developments in mainstream technology. Earlier this week, Microsoft released the long-awaited Windows 10 Anniversary Update. Among the most prominent features in this update are several major improvements to the Edge web browser. The Edge development team recently published a blog post describing these improvements. Among other things, that post states: "we're proud to say that Microsoft Edge in the Anniversary Update is easily the most accessible browser we've ever shipped". While we at Serotek appreciate the considerable improvements that the Edge team has made … [Read more...] about Serotek’s Position on Microsoft Edge
Since we launched the beta of Sero, our "mother of all updates" on Mother's Day, we've been busy making further improvements to the product based on your extremely helpful feedback. At Serotek we’ve always been all about community, and we are heartened to note the community has not failed us in collaborating to make this a product we can all be proud of. Here are a few highlights to date and some notes on future plans: Thanks to your helpful feedback, we have improved the voice chat user experience, especially on iOS. Sero now announces when people enter or leave a chat room, and automatically reads new text chat messages. You can turn these announcements on or off on a per-computer or per-device basis. And on iOS, you no longer have to tap and hold a button to talk if you're not wearing a headset. Instead, Sero uses your iOS device's built-in echo cancellation capabilities to make sure that people don't hear themselves echo. We also added support for Bluetooth headsets on iOS. Note that we have not yet brought these enhancements to Android. Please accept our apologies for the delay, but we will change this very soon. You’ve asked for better navigation. We've made it easier to get … [Read more...] about A Pulse Check on the Sero Beta