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Home > Pneuma Solutions Blog

Pneuma Solutions Blog

Finally! Holding Businesses Accountable

Mike Calvo • November 2, 2022

Person in front of a computer screen with floating icons of slide presentation program icons and symbols denoting sound

Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the recognition of accessibility on a global scale, but outside of the Microsofts and Apples and Googles of the world, what is the rest of the industry doing to put their rhetoric to the test?

It used to be that companies could claim ignorance about what it took to make accessibility a priority. They didn’t have the staff or the resources or the knowhow to make the products inclusive of blind and visually impaired customers. Then diversity, equity, and inclusion crashed into the public consciousness, and all of a sudden everyone was rushing to find ways to make themselves out to be sensitive to the needs of marginalized communities.

… Read the rest “Finally! Holding Businesses Accountable”

Filed Under: Uncategorized

Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer

Jack Falejczyk • October 1, 2022

Remote Incident Manager logo: the letters RIM surrounded by four blue circles representing remote target machines From the blind or visually impaired technician or end user’s point of view, the initial use of the newly released Remote Incident Manager tells them all they need to know; the delight at being able to provide remote support to a computer that lacks a screen reader is often hard to describe in words. If you’ve had impassible barriers to remote access in the past, you know exactly how it feels to smash those barriers. Liberating. We even saw how RIM compares to other assistive technology in the field. This time, RIM is being compared to a long-existing industry standard utilized by IT departments around the world: TeamViewer.

… Read the rest “Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer”

Filed Under: Remote Incident Manager (RIM)

Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote

Jack Falejczyk • September 19, 2022

Remote Incident Manager’s grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the continuing path towards a more inclusive IT work environment. Never before has it been possible to put an entire IT team on the same platform. In particular, RIM being fully separate from existing screen reader solutions removes several barriers for visually impaired support technicians and end users. Here to give us a complete comparison of RIM to existing screen-reader-bound solutions is none other than long-time well-respected support technician Casey Matthews.

… Read the rest “Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote”

Filed Under: Remote Incident Manager (RIM)

Guest Review of Remote Incident Manager (RIM) Version 3.0

Mike Calvo • September 2, 2022

Here is a review from Christopher Wright, a new user of just-launched RIM version 3.0. – Mike Calvo

Logo for Remote Incident Manager (RIM)

Introduction

Remote Incident Manager is a replacement remote control tool for other services such as TeamViewer. It also has the added benefit of being fully accessible to blind or low vision people, making it the ideal tool designed for everyone. With extremely low latency stereo audio, support for video output/mouse control, and most exciting of all, the ability to control any computer regardless of whether a screen reader is running or installed, this has the potential to open all kinds of opportunities previously unavailable to blind or low vision technicians.

… Read the rest “Guest Review of Remote Incident Manager (RIM) Version 3.0”

Filed Under: Remote Incident Manager (RIM)

Remote Incident Manager (RIM)

Pneuma Solutions Team • July 13, 2022

Download RIM white paper as a PDF.

Executive Summary

The Remote Incident Manager (RIM) has provided secure, efficient, accessible, feature-rich remote desktop access, enabling field technical support providers to cut costs while improving quality of service since 2007. Now we bring the power of Pneuma Solutions accessible cloud platform to the RIM community. This is a detailed but not thorough explanation of RIM. Ask your Pneuma Solutions representative any questions addressing your specific use case not addressed here.

Introduction

The Power of Remote Desktop Access

Remote desktop access enables a user to take complete control of a distant computer over an organization’s network or the Internet, as if the user was sitting at that computer.

… Read the rest “Remote Incident Manager (RIM)”

Filed Under: Remote Incident Manager (RIM)

The Future of System Access

Matt Campbell • June 17, 2022

In the wake of our farewell to Internet Explorer, where we announced the coming end of System Access to Go (or SAToGo), there has been some unfortunate confusion about the future of System Access in general. So in this post, as chief technology officer of Pneuma Solutions, I want to personally set the record straight. This will be a long post, but I think it’s important to be completely candid about where we’re coming from and where we’re going, so please bear with us.

The short version is that System Access isn’t going away. Its scope will be changing, to better reflect the current assistive technology landscape and make the most of our limited resources as a small company.

… Read the rest “The Future of System Access”

Filed Under: Accessibility, Pneuma Solutions news

The End of an Era

Pneuma Solutions Team • June 15, 2022

The Internet Explorer logo fading away, transitioning to the Microsoft Edge logo

June 15, 2022, marked the end of support for Internet Explorer. It’ll go on being supported on some legacy servers for another seven years, but for all intents and purposes, the browser that led us through the explosion of Web 2.0 will take its place in the technology archives.

The sunset of Internet Explorer means that the end is also near for System Access to Go (or SAToGo), the first screen reader that could be launched directly from a web browser with no additional assistance. The web is a different place now than it was in 2007 when we launched SAToGo. Today’s web browsers are much more focused on both security and keeping the user in control, as they should be, and it is no longer practical for a website to talk the user through the process of downloading and running a program like SAToGo.

… Read the rest “The End of an Era”

Filed Under: Accessibility, Pneuma Solutions news

Pneuma Solutions seeks experienced front-end web developer

Matt Campbell • May 12, 2022

Pneuma Solutions is seeking an experienced front-end web developer for a desktop application using Electron. This is a remote contract position.

What you’ll be working on

We are currently developing a web browser based on Electron, designed to make the web easier to use for blind people. In addition to standard web browsing functionality, our browser will include features designed specifically for blind users, including an automatic reader mode, an accessibility overlay blocker, and integrations with our subscription services. You will be responsible for taking our current proof of concept, implementing the remaining features, completing the user interface, and preparing the product for release.

… Read the rest “Pneuma Solutions seeks experienced front-end web developer”

Filed Under: Uncategorized

Accessible Information vs the PDF: Are you breaking the law?

Mike Calvo • February 21, 2022

Graphic showing application icons for PDF and HTML with the abbreviation for versus in between. The icons are floating in the clouds.

Accessible information is gaining ground on the war against the PDF. In fact, presenting information only inaccessible PDFs is becoming illegal.

But, will an accessible web design be too expensive of an overhaul?

The answer might just surprise you.

But why are PDFs a problem for print disabled people in the first place?

It’s important to know, governmental and corporate libraries globally currently hold billions of legacy PDF documents. These documents contain valuable information, but are inaccessible to print disabled individuals.

Why?

Because PDFs were designed as a print-centric format with accessibility retrofitted as an afterthought, if it’s there at all.

… Read the rest “Accessible Information vs the PDF: Are you breaking the law?”

Filed Under: Uncategorized

Scribe Enterprise: The Undisputed Best in Augmented Document Remediation

Pneuma Solutions Team • January 10, 2022

Graphic representation of a web page with an inaccessible overlay

The pandemic has the online World scrambling to find ways to patch glaring accessibility issues. Website overlays are just one example of quick fix solutions that attempt to bridge persistent gaps. Except, once deployed, companies realize the shortcuts only create bad press and do little to make their products and services more inclusive.

More than empty promises, Pneuma Solutions will position you for inclusive success by providing your digital content to everyone with print disabilities seamlessly.

One of your greatest assets is digital content. You work hard to create informative manuals, training materials, billing statements, and a great variety of content central to your business operation.

… Read the rest “Scribe Enterprise: The Undisputed Best in Augmented Document Remediation”

Filed Under: Uncategorized

Comparison of Scribe with RoboBraille and SensusAccess

Pneuma Solutions Team • January 3, 2022

Three product logos: Scribe, RoboBraille and SensusAccess

At Pneuma Solutions, we stand by our commitment to excellence. So does every other software developer, right? But the difference between us and everyone else is that Ours is a cause, not just the bottom line. The day we become irrelevant will be the day we can say accessibility has become so ubiquitous as to be commonplace, and that will be a day worth celebrating.

Until then, we work in a pool of companies following distinct strategies in an attempt to make accessibility universal. We each have our competing vision of what that looks like, and no one vision is better than or more correct than the other. There is more than enough work to go around.

… Read the rest “Comparison of Scribe with RoboBraille and SensusAccess”

Filed Under: Uncategorized

Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity

Pneuma Solutions Team • December 1, 2021

Montage of logos for Scribe For Meetings, CNIB Foundation, CNIB Deafblind Community Services and Vision Loss Rehabilitation Canada

CNIB, CNIB Deafblind Community Services (DBCS) and Vision Loss Rehabilitation Canada (VLRC) have partnered with Scribe for Meetings to help make remote programs, meetings and presentations more accessible and inclusive.  

Scribe for Meetings, a solution designed by Pneuma Solutions, allows users to create and screen share accessible slideshow content.

How does it work?

The Scribe app runs during a presentation, monitors the information displayed in the meeting, and sends information about the on-screen content to the Scribe cloud service. Scribe syncs that information with the slides that the presenter previously uploaded and displays an accessible version of the content in real-time in its own window.

… Read the rest “Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity”

Filed Under: Uncategorized

Introducing Scribe For Personal Documents

Mike Calvo • November 15, 2021

Scribe logo has the product name accompanied by an icon of a stylized wheelchair racer denoting fast accessibilityIn the summer of 2016 the United Nations declared the Internet to be a human right. A noble declaration, but for print impaired people like me, the feel-good words of a global cause and everyday life can be so different that we feel like we aren’t even part of the conversation.

Here at Pneuma Solutions, we support any campaign to put information into the hands of as many people as possible; however, it has been our experience that making information available and making it accessible to the letter of the law are two different issues and need to be considered as such when discussing access to information by those of us that have print disabilities.

… Read the rest “Introducing Scribe For Personal Documents”

Filed Under: Uncategorized

AccessKit: a new open-source project to help make more apps accessible

Matt Campbell • September 26, 2021

AccessKit logo shows a stylized ear with three lines radiating inward indicating listening to audio.There’s just about nothing more frustrating for blind people than trying to use an app, only to find that the app is inaccessible. Maybe your screen reader can’t read a key part of the app, or maybe it can’t read anything at all. When apps are developed using standard buttons, edit boxes, list boxes, tables, or other user interface elements, it’s not hard to make them accessible. But some apps are developed using a non-standard user interface toolkit, and these toolkits are completely inaccessible. Implementing accessibility from scratch in a user interface toolkit is difficult and time-consuming, so it usually doesn’t get done, except in the top few user interface toolkits with heavy corporate backing.

… Read the rest “AccessKit: a new open-source project to help make more apps accessible”

Filed Under: Uncategorized

Scribe for Meetings Promotion Expiring Soon!

Pneuma Solutions Team • September 15, 2021

The Scribe For Meetings logo includes an icon of a stylized wheelchair racer denoting fast accessibilityWere you planning on purchasing Scribe For Meetings? If you’ve delayed the purchase, it’s time to act now. But, before we get to that, let me share some other bits of Pneuma Solutions news.

Pneuma Solutions Scribe Augmented Media Remediation Platform is now available in your geographical region. This means YOUR data, in YOUR country.

Scribe is also available on Amazon’s GovCloud infrastructure.

Scribe for Meetings made a splash earlier this year when Pneuma Solutions announced the ability to make PowerPoint presentations on Zoom equally accessible to print impaired participants. Honestly, it’s not something we had put on our development roadmap, but when the pandemic struck we pivoted to the new reality.

… Read the rest “Scribe for Meetings Promotion Expiring Soon!”

Filed Under: Uncategorized

Continuing Dialogue on Accessibility Overlays

Matt Campbell • August 23, 2021

The AccessiByeBye logo includes the product name accompanied by a blue circle with two dark-gray tapered lines above it, suggesting the removal of obtrusive layers from core web page content.

Earlier this year the blindness community finally had enough with companies claiming to provide accessible overlays to make sites more user friendly. We took note of the increasing protests and did our part to mitigate these barriers that, in some cases, would not give users the ability to bypass their intrusion.

To date, none of the services we blocked through our extension have changed their methodology.

Last week we received a message from a representative from Max Access. We offer that exchange here, not as an attempt to shame any one company, but rather as an explanation to clarify our position to any other service curious about why we have blocked them.

… Read the rest “Continuing Dialogue on Accessibility Overlays”

Filed Under: Accessibility, Pneuma Solutions news

The Scribe For Meetings Extension Is Now Available on Your Favorite Browser

Matt Campbell • August 11, 2021

The Scribe For Meetings logo includes an icon of a stylized wheelchair racer denoting fast and easy accessibility

We’re proud to announce the release of the Scribe for Meetings browser extension.

Now there are even fewer steps to take when you need to attend an online meeting and enjoy real-time access to digital content presented on screen during the meeting.

The process is ridiculously easy:

  1. Download the extension at the link below.
  2. Log into your registered meeting the same as you always have on your PC.
  3. Receive automatic notification the meeting has been registered, and enjoy the presentation!

Follow the links you need for Firefox or Chrome/Edge.

This extension marks another milestone in Pneuma Solutions’ goal of leveling the information access barrier for those with print disabilities.

… Read the rest “The Scribe For Meetings Extension Is Now Available on Your Favorite Browser”

Filed Under: Uncategorized

An Open Letter to Cloudflare

Matt Campbell • August 3, 2021

Image of stylized wheelchair racer denoting accessiblity, superimposed over a golden cloudWe never relish using public forums to call out companies guilty of leaving customers behind. In this case, our attempts at communication have gone unanswered. It’s not lack of awareness on their part; we alerted them eighteen months ago the service they were designing would not be accessible. The CEO reaffirmed his company’s mission, but as of today, the service they released is as inaccessible as we predicted.

Having exhausted other alternatives, I published an open letter to Cloudflare. Below is a copy of that letter for your awareness. If anyone cares to follow or contribute to a discussion thread on the subject, you can participate here.

… Read the rest “An Open Letter to Cloudflare”

Filed Under: Accessibility

Hear a Demo of Scribe for Meetings

Mike Calvo • July 30, 2021

Scribe For Meetings logo

Matt and I recently had the opportunity to chat with Jonathan Mosen on his Mosen At Large podcast. As any long-time listener can attest, the show is consistently packed with great information and thought-provoking discussion.

Among other things, Episode 139 featured a demonstration of Scribe for Meetings, and the quality of his  presentation is, as always, impeccable. We think the best way to understand the Scribe experience is by trying it out for yourself, but if you want to hear a quality, unbiased hands-on demonstration, then Jonathan can be counted on to deliver a balanced perspective.

Check out the specific segment here:

After listening, if you have any questions, we’d be glad to take those in the comments section below.

… Read the rest “Hear a Demo of Scribe for Meetings”

Filed Under: Uncategorized

Responding to Concerns About Scribe

Mike Calvo • July 29, 2021

The Scribe logo has the product name accompanied by an icon of a stylized wheelchair racer denoting fast accessibility

Recently on the Mosen At Large podcast, a listener wrote in with a thoughtful question. He wrote:

“I’d like to share some thoughts / questions about Pneuma Solutions Scribe and its promise to make documents accessible, hoping to get a  broader understanding and perhaps develop a fair opinion. Here is another company that promises fully automated accessibility for an affordable price, but I wonder what do they really mean by accessibility, how far their AI can go and how much of the remediation process they have been able to automate. I cannot imagine it going beyond OCR, automatic image descriptions and the addition of some structural tags for headings, lists and possibly simple tables.

… Read the rest “Responding to Concerns About Scribe”

Filed Under: Uncategorized

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Remote Incident Manager (RIM)

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Comparison of Scribe with RoboBraille and SensusAccess

Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity

Introducing Scribe For Personal Documents

AccessKit: a new open-source project to help make more apps accessible

Scribe for Meetings Promotion Expiring Soon!

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