An exciting day for Mac users! Never before has there been a remote access screen reader module for macOS. Never before has there been an all-round, fully accessible remote support package for macOS. And never before, in the history of accessible remote support technology, has there been a complete package that is fully cross-platform... Until now! That's right! Today, our critically acclaimed … [Read more...] about Remote Incident Manager for macOS Officially Released!
Pneuma Solutions Blog
In honor of Global Accessibility Awareness Day (GAAD), a day dedicated to promoting digital accessibility and inclusion for those with different disabilities, Pneuma Solutions is excited to introduce our latest offering - the Remote Incident Manager (RIM) Personal Community Support package. This new product aligns perfectly with our company's commitment to create reasonably priced accessibility … [Read more...] about Celebrating Global Accessibility Awareness Day: Affordable, Cross-Platform Remote Assistance for Everyone
I was honored to be the guest on the Blind Grilling Experience podcast! In this episode, Chris and I discuss our history with pellet grills and accessibility issues. I have had extensive conversations with several manufacturers about making their controllers accessible for the blind and visually impaired. However, there is still much work to do. … [Read more...] about Talking Pellet Grill Accessibility, as Heard on the Blind Grilling Experience Podcast
We are thrilled to announce that we have just hit 100 followers on Mastodon! This is a huge milestone for us, and we couldn't be more excited about it. At a time when Twitter is no longer blind-friendly, Mastodon is emerging as the go-to platform for people who care about accessibility. With its commitment to open-source software and decentralized networks, Mastodon is a breath of fresh air in a … [Read more...] about A Mammoth Milestone: 100 Mastodon Followers!
Parenthood is one of the most rewarding and challenging journeys anyone can embark on. From the moment you bring a child into this world, you are responsible for their well-being, happiness, and growth. Now imagine navigating this journey with one parent who is blind and another who is sighted. How do they manage to raise their children? What obstacles do they face? And how do they overcome … [Read more...] about Raising Children with One Blind and One Sighted Parent
Mastodon: We read you loud and clear We are pleased to announce that we have officially established our presence on the Fediverse via a Mastodon server linked to Pneuma Solutions. A number of our staff may now be reached via Mastodon, and we invite you to follow us to stay in the know. New to Mastodon? No problem! Look to this very well written guide to Mastodon for newcomers courtesy of Amanda … [Read more...] about Pneuma Solutions Officially Joins the Fediverse!
Being a parent is one of the most rewarding experiences in life, but it also comes with its unique challenges. When your child has a disability, those challenges are amplified, and it can be overwhelming to navigate the world of parenting. In this blog post, I will explore the journey of raising a blind child and how to help them thrive despite their disability. I'll delve into practical tips and … [Read more...] about Raising a Blind Child with Purpose
Preface For the past few months, seemingly everyone has been talking about ChatGPT, and large language models in general. We at Pneuma Solutions are certainly watching this space with interest, especially now that GPT-4 can take images as input; we've already submitted a request to the wait list for API access to GPT-4. But this post is about something that I did with GPT-4, via ChatGPT Plus, … [Read more...] about Fun with ChatGPT: Writing a story about aliens helping the blind community
All the hours you need, when you need them You’ve probably been down this road at least once; you’re part of what you thought would be a quick remote support session , you’ve got just a few more things to do, and then the clock runs out on your free session. What to do? Get some hours, that’s what! If you use RIM to receive or provide support to friends and family , we now have more flexible … [Read more...] about New Ways to Pay as You Go with Remote Incident Manager
There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions. Never before has a solution been known to provide a level of accessibility that is equal across multiple platforms. Until now! Introducing Remote Incident Manager for Mac OS! You heard right! Our critically acclaimed, first of its kind … [Read more...] about Remote Incident Manager Coming to the Mac Platform!
Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the recognition of accessibility on a global scale, but outside of the Microsofts and Apples and Googles of the world, what is the rest of the industry doing to put their rhetoric to the test? It used to be that companies could claim ignorance about what it took to make … [Read more...] about Finally! Holding Businesses Accountable
From the blind or visually impaired technician or end user's point of view, the initial use of the newly released Remote Incident Manager tells them all they need to know; the delight at being able to provide remote support to a computer that lacks a screen reader is often hard to describe in words. If you've had impassible barriers to remote access in the past, you know exactly how it feels to … [Read more...] about Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer
Remote Incident Manager's grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the continuing path towards a more inclusive IT work environment. Never before has it been possible to put an entire IT team on the same platform. In particular, RIM being fully separate from existing screen reader solutions removes several barriers for visually impaired … [Read more...] about Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote
Here is a review from Christopher Wright, a new user of just-launched RIM version 3.0. – Mike Calvo Introduction Remote Incident Manager is a replacement remote control tool for other services such as TeamViewer. It also has the added benefit of being fully accessible to blind or low vision people, making it the ideal tool designed for everyone. With extremely low latency stereo audio, … [Read more...] about Guest Review of Remote Incident Manager (RIM) Version 3.0
Download RIM white paper as a PDF. Executive Summary The Remote Incident Manager (RIM) has provided secure, efficient, accessible, feature-rich remote desktop access, enabling field technical support providers to cut costs while improving quality of service since 2007. Now we bring the power of Pneuma Solutions accessible cloud platform to the RIM community. This is a detailed but not thorough … [Read more...] about Remote Incident Manager (RIM)
In the wake of our farewell to Internet Explorer, where we announced the coming end of System Access to Go (or SAToGo), there has been some unfortunate confusion about the future of System Access in general. So in this post, as chief technology officer of Pneuma Solutions, I want to personally set the record straight. This will be a long post, but I think it's important to be completely candid … [Read more...] about The Future of System Access
June 15, 2022, marked the end of support for Internet Explorer. It’ll go on being supported on some legacy servers for another seven years, but for all intents and purposes, the browser that led us through the explosion of Web 2.0 will take its place in the technology archives. The sunset of Internet Explorer means that the end is also near for System Access to Go (or SAToGo), the first screen … [Read more...] about The End of an Era
Pneuma Solutions is seeking an experienced front-end web developer for a desktop application using Electron. This is a remote contract position. What you’ll be working on We are currently developing a web browser based on Electron, designed to make the web easier to use for blind people. In addition to standard web browsing functionality, our browser will include features designed specifically … [Read more...] about Pneuma Solutions seeks experienced front-end web developer
Accessible information is gaining ground on the war against the PDF. In fact, presenting information only inaccessible PDFs is becoming illegal. But, will an accessible web design be too expensive of an overhaul? The answer might just surprise you. But why are PDFs a problem for print disabled people in the first place? It’s important to know, governmental and corporate libraries globally … [Read more...] about Accessible Information vs the PDF: Are you breaking the law?
The pandemic has the online World scrambling to find ways to patch glaring accessibility issues. Website overlays are just one example of quick fix solutions that attempt to bridge persistent gaps. Except, once deployed, companies realize the shortcuts only create bad press and do little to make their products and services more inclusive. More than empty promises, Pneuma Solutions will position … [Read more...] about Scribe Enterprise: The Undisputed Best in Augmented Document Remediation