Introduction
It is easy for a visually impaired support technician or recipient to determine that Remote Incident Manager clearly surpasses any industry-standard offering. We even have a Self Advocacy Kit written from the point of view of a visually impaired support person. But we’ve all done comparison shopping at one time or another for anything from home/office renovation to a new phone upgrade, and that involves none other than making your own point-by-point comparison of each item derived from various spec sheets, online reviews, etc. This can be quite difficult for anyone who has not had direct experience with the product being looked into.
