Introduction It is easy for a visually impaired support technician or recipient to determine that Remote Incident Manager clearly surpasses any industry-standard offering. We even have a Self Advocacy Kit written from the point of view of a visually impaired support person. But we've all done comparison shopping at one time or another for anything from home/office renovation to a new phone … [Read more...] about Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think
An exciting opportunity for RIM users is here! Last week, our Remote Incident Manager hit a major milestone: cross-platform support! It was an exciting day for Mac OS users and support specialists across the board. But just how excited are you all? We cannot wait to find out! Spread the word. Enter to win! We invite you to tell us all about your use of RIM and how it has changed the way you … [Read more...] about RIM It to Win It!