Two Good Tastes that go Great Together! Aira, one of the world's leading remote visual interpretation services, has launched a landmark integration that will make the process of receiving remote technical support even more accessible! Today, Aira has deployed our cross-platform, fully accessible Remote Incident Manager across its entire team of agents dedicated to providing top notch visual … [Read more...] about Aira Officially Launches Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Accessibility
Aira Announces Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Two Good Tastes that go Great Together! Aira, one of the world's leading remote visual interpretation services, has announced a landmark integration that will make the process of receiving remote technical support even more accessible! Aira will be deploying our cross-platform, fully accessible Remote Incident Manager across its entire team of agents dedicated to providing top notch visual … [Read more...] about Aira Announces Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
December Gift of Accessibility: Scribe for Meetings Free for All!
Celebrate the Holidays with Inclusive Meetings This holiday season, Pneuma Solutions is thrilled to announce a special gift for everyone: Scribe for Meetings is available for free throughout December! In the spirit of the holidays, we are dedicated to making meetings more inclusive and accessible, especially for those with visual impairments. What is Scribe for Meetings? Scribe for Meetings is … [Read more...] about December Gift of Accessibility: Scribe for Meetings Free for All!
Pneuma Solutions Is Going Global!
Hello, world! Being a Global Leader in Accessible Cloud Technologies, we endeavor to meet our international markets where they are. Throughout the past few months, we have been gearing up for some exciting new developments, some of which you may have seen soft-launches for already. The time has come to pull back the curtain and officially reveal all that we have been working on. Localized … [Read more...] about Pneuma Solutions Is Going Global!
A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
The unsung hero of my tech-support journey When we launched the RIM It to Win It promotional contest, we were surprised, honored and humbled by the inflow of moving stories from our user community. One in particular stood out, as it speaks to companies who have yet to make the move just as much as it gives us an idea on how RIM has helped them. Here, without further ado, is this community's very … [Read more...] about A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
Fun with ChatGPT: Writing a story about aliens helping the blind community
Preface For the past few months, seemingly everyone has been talking about ChatGPT, and large language models in general. We at Pneuma Solutions are certainly watching this space with interest, especially now that GPT-4 can take images as input; we've already submitted a request to the wait list for API access to GPT-4. But this post is about something that I did with GPT-4, via ChatGPT Plus, … [Read more...] about Fun with ChatGPT: Writing a story about aliens helping the blind community
The Disney Standard
This past Sunday my family and I accompanied some friends to Disney World. Living in Orlando, I guess it's not as big of a deal as it would be for the common tourist. I myself have always found it more or less enjoyable, something to do with the kids anyway. Last weekend I decided to satisfy my curiosity about a new audio description device that I had heard about somewhere, and while looking over … [Read more...] about The Disney Standard
System Access: The Alternative Commitment
As you know, Serotek is not a conventional assistive technology provider. In fact, we take pride in our willingness to think outside the box and leverage products that make a distinct mark on the customers we serve, but, the price of pulling away from the pack means succumbing to all manner of speculation perpetuated by competitors and by customers who rely on bias reviews to direct their own … [Read more...] about System Access: The Alternative Commitment
Cloudy With a Chance of Profit: Preview
I’ve spent a great deal of time publicly evangelizing the merits of cloud computing, both on this blog and on the Serotalk podcast. The next logical step was to expand, in the form of a book, on my experiences as an entrepreneur of a cloud-based business and share my thoughts on the effects of cloud computing on the information technology industry as a whole. Coming soon to your favorite bookstore … [Read more...] about Cloudy With a Chance of Profit: Preview
Crowdsourcing as a software development tool
With the recent release of DocuScan Plus, the product development team would like to share with the community what we believe to be a new and exciting method of developing assistive technology. We feel that this tool is especially useful when developing assistive technology because of the unique challenges involved with creating this type of software. Assistive technology, unlike some other types … [Read more...] about Crowdsourcing as a software development tool
What is the Future of Screen Readers anyway?
A week or so ago, the American Council of the Blind held a Future of Screen Readers panel as part of the Information Access Committee seminar at the ACB annual convention. Serotek was one of the companies invited to attend remotely via Skype. Other remote participants were GW Micro and NVDA. Unfortunately technology failed (through no fault of Skype) and we remote participants did not get to … [Read more...] about What is the Future of Screen Readers anyway?
A History Making Day For The Blind
This week, Serotek’s iBlink Radio app for the iPhone and iPod Touch is in the “Featured apps” section of the iTunes Store. On the surface, this may appear to be a nice feather in Serotek’s cap, but the implications go far beyond company recognition. This listing recognizes the blind community as a worthy market as well as putting Serotek on display as a contributor of high quality software and … [Read more...] about A History Making Day For The Blind
Access to iTunes 9.0 is here!
This past Wednesday, Apple held a media event to showcase new products. With a musical theme, Apple announced many exciting developments, particularly of interest to people who are blind. With the introduction of the Voiceover screen reader for the iPod Touch and an updated Voiceover interface for the iPod Nano, as well as accessibility updates to the iPhone OS utilized on both the iPhone and iPod … [Read more...] about Access to iTunes 9.0 is here!
If it isn’t accessible, it has no value
The other day a friend of mine tried once again to interest me in World Ventures. He had tried once before – asking me to look at their Web site and see how it could be improved for accessibility. I did and the site had several flaws. I made contact with World Ventures/Rovia developers offering some suggestions which they apparently ignored. This time my friend forwarded a new web site … [Read more...] about If it isn’t accessible, it has no value
Dr. Mark Maurer’s letter encouraging rehab centers to give their blind clientele their choice when it comes to selecting accessibility tools
I am a little tardy responding to Dr. Mark Maurer’s letter, at the end of this post, encouraging rehab centers to give their blind clientele their choice when it comes to selecting accessibility tools, such as screen readers. We agree with Dr. Maurer wholeheartedly. There are two considerations, however, that the letter did not address:1. To make an informed choice, blind consumers need access to … [Read more...] about Dr. Mark Maurer’s letter encouraging rehab centers to give their blind clientele their choice when it comes to selecting accessibility tools
Isn’t It Ironic?
IBM gained a bit of press with its recently announced Social Accessibility Project which promises to broker a service that makes Web sites accessible to users of Jaws and Internet Explorer. Almost immediately thereafter, WebVisum was touted for its tools that make sites accessible via Firefox. Both of these efforts are stragglers, wandering onto the field some four years after Serotek announced … [Read more...] about Isn’t It Ironic?
This Year’s Convention Adventures
So I am now getting ready to go home after 2 long weeks on the road. Wow! What a rush it's been. From Dalis to Louisville I have had a blast hanging out with many of you and being humbled with your good wishes and encouraging support.I had so many things to say and for several reasons just decided to speak to the people I had in front of me, from the heart, and post my actual speech here. Should I … [Read more...] about This Year’s Convention Adventures
