It's time to Hold Apple Accountable At Pneuma Solutions, we’re constantly working to deliver innovative, accessible solutions like Remote Incident Manager (RIM), which helps visually impaired technicians support end users across platforms. However, recent changes in macOS Sequoia have created some challenges for our Remote Accessibility Module, which allows seamless assistance without revealing … [Read more...] about macOS Sequoia Complications: VoiceOver Issues Could Affect Technicians’ Privacy
Accessibility
Remembering Michael Fox: A Visionary Mentor and Cherished Friend
On August 6, 2024, we lost an extraordinary man— Michael Fox. He was much more than a business partner; he was a mentor who transformed my life and a dear friend whose impact I will carry with me forever. Michael and his wife Sandy welcomed my family and me into their home with open arms, treating us like family. Their love and support were unwavering, and they stood by me through every challenge, … [Read more...] about Remembering Michael Fox: A Visionary Mentor and Cherished Friend
Aira Officially Launches Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Two Good Tastes that go Great Together! Aira, one of the world's leading remote visual interpretation services, has launched a landmark integration that will make the process of receiving remote technical support even more accessible! Today, Aira has deployed our cross-platform, fully accessible Remote Incident Manager across its entire team of agents dedicated to providing top notch visual … [Read more...] about Aira Officially Launches Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Aira Announces Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Two Good Tastes that go Great Together! Aira, one of the world's leading remote visual interpretation services, has announced a landmark integration that will make the process of receiving remote technical support even more accessible! Aira will be deploying our cross-platform, fully accessible Remote Incident Manager across its entire team of agents dedicated to providing top notch visual … [Read more...] about Aira Announces Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
From Now Through the 18th: Experience Unmatched Independence in the Field of Remote Desktop Access with a Remote Incident Manager Free for All!
Independence Day will be celebrated in the United States on Thursday of this week. Regular attendees of the ACB and NFB national conventions in the United States as well as the UK's Sight Village Exhibition will begin convention activities this week as well, centered around independence for people who are blind or visually impaired. IN light of this, we at Pneuma Solutions are lighting our own … [Read more...] about From Now Through the 18th: Experience Unmatched Independence in the Field of Remote Desktop Access with a Remote Incident Manager Free for All!
Pneuma Solutions Featured in Florida Outreach Center for the Blind Workshop Series
Last Thursday, Pneuma Solutions was proudly featured in this month's webinar from the Florida Outreach Center for the Blind. This enriching 90 minute presentation highlighted our premier cloud technology offerings, Scribe for Meetings, Scribe for Documents, and Remote Incident Manager. The presentation was well received, and we are grateful for all who were able to join us and make this event a … [Read more...] about Pneuma Solutions Featured in Florida Outreach Center for the Blind Workshop Series
Advancing Accessibility in Digital Communication
Advancing Accessibility: The Critical Role of the CVAA and Scribe for Meetings The 21st Century Communications and Video Accessibility Act (CVAA) marked a milestone in 2010, aiming to bridge the digital divide. Yet, the swift pace of technological evolution has left significant gaps in its coverage, affecting those with visual and auditory disabilities. Addressing these challenges, Pneuma … [Read more...] about Advancing Accessibility in Digital Communication
Celebrating National Rehabilitation Counselor Appreciation Day with Pneuma Solutions
March 22 marks National Rehabilitation Counselor Appreciation Day, an observance that shines a spotlight on the relentless dedication and invaluable contributions of rehabilitation counselors across the nation. A Personal Journey As a co-founder of Pneuma Solutions, my personal and professional trajectory has been profoundly shaped by the guidance and support of rehabilitation counselors. The … [Read more...] about Celebrating National Rehabilitation Counselor Appreciation Day with Pneuma Solutions
Embrace the Romance of Support with RIM’s Pro Passes This Valentine’s Day
This Valentine's Day, let the sparks fly and your heart be light with Remote Incident Manager (RIM)'s special offering. Pneuma Solutions invites you to deepen your connection with technology through our varied passes, each designed to match every flutter of your heart with the right level of support and commitment. Day and Incident Passes: The Whirlwind Romances For those sudden bursts of need … [Read more...] about Embrace the Romance of Support with RIM’s Pro Passes This Valentine’s Day
Calling Weekend Support subscribers: Take advantage of unlimited support time starting at 7:00 PM on Friday!
Prices haven't changed, but you just got more time! The weekend doesn't start at midnight on Saturday, so why should your unlimited weekend support time wait until then? Whether you have already purchased the Personal Weekend Support package for Remote Incident Manager or are planning on it, we are changing the time at which your weekend support time can begin. Effective today, Personal Weekend … [Read more...] about Calling Weekend Support subscribers: Take advantage of unlimited support time starting at 7:00 PM on Friday!
Pneuma Solutions and Blind Information Technology Specialists Announce Strategic Alliance to Empower the Blind Community Through Advanced Technology
Pneuma Solutions, a pioneer in accessible technology, and Blind Information Technology Specialists (BITS) proudly announce a landmark partnership. This collaboration aims to redefine independence for the blind by integrating state-of-the-art remote capabilities across various platforms, benefiting both individuals and professionals. Jeff Bishop, President of BITS, shares his excitement: … [Read more...] about Pneuma Solutions and Blind Information Technology Specialists Announce Strategic Alliance to Empower the Blind Community Through Advanced Technology
On the First Day of RIMFest We at Pneuma Give to You…
A RIM Complete Free for All! That's right! In the spirit of the holiday season, we proudly offer all users of Remote Incident Manager (RIM) all the time you want, when you want it, for a period of twelve (12) days! During this time, you will have access to all features and functionalities of the Remote Incident Manager, giving you an excellent opportunity to make the most out of the world's only … [Read more...] about On the First Day of RIMFest We at Pneuma Give to You…
December Gift of Accessibility: Scribe for Meetings Free for All!
Celebrate the Holidays with Inclusive Meetings This holiday season, Pneuma Solutions is thrilled to announce a special gift for everyone: Scribe for Meetings is available for free throughout December! In the spirit of the holidays, we are dedicated to making meetings more inclusive and accessible, especially for those with visual impairments. What is Scribe for Meetings? Scribe for Meetings is … [Read more...] about December Gift of Accessibility: Scribe for Meetings Free for All!
Bridging the Gap in AI: A Call for Inclusive Innovation
A Personal Journey As the CEO of Pneuma Solutions and a blind individual, my journey through the world of technology is one of hope, challenge, and advocacy. The unveiling of the Humane AI Pin initially filled me with excitement, but this quickly turned to dismay when I realized the lack of information on its accessibility features. This isn't just a Humane issue; it reflects a wider trend in the … [Read more...] about Bridging the Gap in AI: A Call for Inclusive Innovation
My Love Affair with Sous Vide Cooking: A Blind Cook’s Perspective
As I place my hand gently on the counter, I feel the cool metal of my latest culinary gadget, the Breville Joule Turbo Sous Vide Cooker. A sense of anticipation tingles at my fingertips. I am a blind man, but sight is not necessary to the fervor with which I pursue my passion for cooking. Sous vide cooking, a method that involves vacuum-sealing food in a bag and cooking it to a precise … [Read more...] about My Love Affair with Sous Vide Cooking: A Blind Cook’s Perspective
The Future of System Access
In the wake of our farewell to Internet Explorer, where we announced the coming end of System Access to Go (or SAToGo), there has been some unfortunate confusion about the future of System Access in general. So in this post, as chief technology officer of Pneuma Solutions, I want to personally set the record straight. This will be a long post, but I think it's important to be completely candid … [Read more...] about The Future of System Access
The End of an Era
June 15, 2022, marked the end of support for Internet Explorer. It’ll go on being supported on some legacy servers for another seven years, but for all intents and purposes, the browser that led us through the explosion of Web 2.0 will take its place in the technology archives. The sunset of Internet Explorer means that the end is also near for System Access to Go (or SAToGo), the first screen … [Read more...] about The End of an Era
Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity
CNIB Foundation, CNIB Deafblind Community Services (DBCS) and Vision Loss Rehabilitation Canada (VLRC) have partnered with Scribe for Meetings to help make remote programs, meetings and presentations more accessible and inclusive. Scribe for Meetings, a solution designed by Pneuma Solutions, allows users to create and screen share accessible slideshow content. How does it work? The Scribe app … [Read more...] about Canadian organizations partner with Scribe for Meetings to enhance accessibility and inclusivity
Continuing Dialogue on Accessibility Overlays
Earlier this year the blindness community finally had enough with companies claiming to provide accessible overlays to make sites more user friendly. We took note of the increasing protests and did our part to mitigate these barriers that, in some cases, would not give users the ability to bypass their intrusion. To date, none of the services we blocked through our extension have changed their … [Read more...] about Continuing Dialogue on Accessibility Overlays
An Open Letter to Cloudflare
We never relish using public forums to call out companies guilty of leaving customers behind. In this case, our attempts at communication have gone unanswered. It’s not lack of awareness on their part; we alerted them eighteen months ago the service they were designing would not be accessible. The CEO reaffirmed his company’s mission, but as of today, the service they released is as inaccessible … [Read more...] about An Open Letter to Cloudflare
