FAQ: Sero

Q. Where can I get the Sero app?

A. The Sero app is available for free through the App Store for iOS devices and through the GooglePlay Store for Android.

Q. I’ve heard I can remotely access my home computer from anywhere. What do I need to do this?

A. In order to access your home PC remotely, you must have a Sero subscription. Your System Access Home Server must be enabled, and you must allow Remote Control preferences. To do this, Access the System Access Menu with Modifier+F, and then the Preferences submenu. Select the Manage My HomeServer option. You should receive a message that HomeServer is running. If it is not, there will be a link to start it. Next, tab to the option labeled Remote Control Preferences, and press Enter or Space to activate it. Press Space to check the box that says Allow me to remotely control this computer”, tab to Save, and press Enter.

Q. I use something besides System Access as my primary screen reader but I still want to use Sero. How do I do that?

A. If you have a primary screen reader other than System Access, it is still quite easy to use Sero while the other screen reader is running. In most cases, you will need to take no particular action. When you are using Sero, your screen reader will be in a suspended mode, but will be ready for use when focus is shifted away from Sero.

Q. Can I access Sero on my Mac?

A. Yes, download the Mac version of Sero on the Mac App Store. Did we miss something? Let us know about it!