Pneuma Solutions Is Going Global!
Hello, world! Being a Global Leader in Accessible Cloud Technologies, we endeavor to meet our international markets where they are….
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A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
The unsung hero of my tech-support journey When we launched the RIM It to Win It promotional contest, we were surprised, honored…
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Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think
Introduction It is easy for a visually impaired support technician or recipient to determine that Remote Incident Manager clearly surpasses any industry-standard…
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Remote Incident Manager for macOS Officially Released!
An exciting day for Mac users! Never before has there been a remote access screen reader module for macOS. Never…
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New Ways to Pay as You Go with Remote Incident Manager
All the hours you need, when you need them You’ve probably been down this road at least once; you’re part…
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Remote Incident Manager Coming to the Mac Platform!
There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions….
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Finally! Holding Businesses Accountable
Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the…
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Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer
From the blind or visually impaired technician or end user’s point of view, the initial use of the newly released Remote…
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Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote
Remote Incident Manager’s grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the…
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Guest Review of Remote Incident Manager (RIM) Version 3.0
Here is a review from Christopher Wright, a new user of just-launched RIM version 3.0. – Mike Calvo Introduction Remote Incident Manager…