New Ways to Pay as You Go with Remote Incident Manager
All the hours you need, when you need them You’ve probably been down this road at least once; you’re part…
Remote Incident Manager Coming to the Mac Platform!
There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions….
Finally! Holding Businesses Accountable
Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the…
Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer
From the blind or visually impaired technician or end user’s point of view, the initial use of the newly released Remote…
Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote
Remote Incident Manager’s grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the…
Guest Review of Remote Incident Manager (RIM) Version 3.0
Here is a review from Christopher Wright, a new user of just-launched RIM version 3.0. – Mike Calvo Introduction Remote Incident Manager…
Remote Incident Manager (RIM)
Executive Summary The Remote Incident Manager (RIM) has provided secure, efficient, accessible, feature-rich remote desktop access, enabling field technical support…
Real-time one-on-one training and support with RIM
Is your travel budget continuing to shrink? Is this getting in your way of providing top-notch training and technical support?…
Vision Australia
MINNEAPOLIS, Jan. 23 /PRNewswire/ — Serotek Corporation, the leading provider of internet and digital information accessibility software and services, today…
Accessibility | Community | RIM | Serotek
An Open Letter To Independent Living Adult Blind Professionals
Independent Living Adult Blind (ILAB) service organizations face a unique challenge as baby boomers become seniors and many experience vision…