Aira Officially Launches Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Two Good Tastes That Go Great Together! Aira, one of the world’s leading remote visual interpretation services, has launched a…
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Discontinuation of Legacy Operating System Support in Remote Incident Manager (RIM)
Dear RIM Users,We want to inform you about an upcoming change regarding the operating system support in Remote Incident Manager…
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Pneuma Solutions Is Going Global!
Hello, world! Being a Global Leader in Accessible Cloud Technologies, we endeavor to meet our international markets where they are….
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A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
The unsung hero of my tech-support journey When we launched the RIM It to Win It promotional contest, we were surprised, honored…
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Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think
Introduction It is easy for a visually impaired support technician or recipient to determine that Remote Incident Manager clearly surpasses any industry-standard…
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Remote Incident Manager for macOS Officially Released!
An exciting day for Mac users! Never before has there been a remote access screen reader module for macOS. Never…
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New Ways to Pay as You Go with Remote Incident Manager
All the hours you need, when you need them You’ve probably been down this road at least once; you’re part…
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Remote Incident Manager Coming to the Mac Platform!
There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions….
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Finally! Holding Businesses Accountable
Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the…
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Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer
From the blind or visually impaired technician or end user’s point of view, the initial use of the newly released Remote…