Remote Incident Manager Coming to the Mac Platform!
There have been numerous iterations of accessible remote desktop infrastructure due to the incomplete and/or nonexistent accessibility of mainstream solutions….
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Finally! Holding Businesses Accountable
Have you noticed more companies are preaching their support for accessibility? We now even have a day set aside for the…
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Remote Incident Manager vs the Other Players – Part 2: RIM vs. TeamViewer
From the blind or visually impaired technician or end user’s point of view, the initial use of the newly released Remote…
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Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote
Remote Incident Manager’s grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the…
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Guest Review of Remote Incident Manager (RIM) Version 3.0
Here is a review from Christopher Wright, a new user of just-launched RIM version 3.0. – Mike Calvo Introduction Remote Incident Manager…
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Remote Incident Manager (RIM)
Executive Summary The Remote Incident Manager (RIM) has provided secure, efficient, accessible, feature-rich remote desktop access, enabling field technical support…
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Real-time one-on-one training and support with RIM
Is your travel budget continuing to shrink? Is this getting in your way of providing top-notch training and technical support?…
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Vision Australia
MINNEAPOLIS, Jan. 23 /PRNewswire/ — Serotek Corporation, the leading provider of internet and digital information accessibility software and services, today…
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Accessibility | Community | RIM | Serotek
An Open Letter To Independent Living Adult Blind Professionals
Independent Living Adult Blind (ILAB) service organizations face a unique challenge as baby boomers become seniors and many experience vision…
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Accessibility | RIM | Serotek
Serving More People, Better, And For Less
“The baby boomers are coming! The baby boomers are coming!” You can hear the cry ringing out in agencies and organizations that…