Happy Holidays from Pneuma Solutions: RIMFest is back! Now through to January 2nd
Time for some More Free Rim! Finding a computer under the tree is all fun and games, until disaster strikes…
RIMBot and Friends, At Your Service!
Flipping Through Pages So You Don’t Have To! There comes a time when every technician or trainer hits a wall—when…
Important Advisory for All macOS RIM Users
Avoid the Sequoia Upgrade Until Further Notice As you may be aware, Apple is releasing macOS Sequoia today. Every effort…
Celebrating Two Years of Success and Growth with RIM
Celebrating Massive success and looking ahead It’s hard to believe it’s already been two years since we launched the new…
Aira Officially Launches Remote Incident Manager Integration, Making On-Demand Remote Visual Assistance Fully Accessible!
Two Good Tastes That Go Great Together! Aira, one of the world’s leading remote visual interpretation services, has launched a…
Discontinuation of Legacy Operating System Support in Remote Incident Manager (RIM)
Dear RIM Users,We want to inform you about an upcoming change regarding the operating system support in Remote Incident Manager…
Pneuma Solutions Is Going Global!
Hello, world! Being a Global Leader in Accessible Cloud Technologies, we endeavor to meet our international markets where they are….
A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
The unsung hero of my tech-support journey When we launched the RIM It to Win It promotional contest, we were surprised, honored…
Inclusive Design over Incidental Accessibility: Why Your Existing Remote Desktop Solution May Not Be Serving You as Well as You Think
Introduction It is easy for a visually impaired support technician or recipient to determine that Remote Incident Manager clearly surpasses any industry-standard…
Remote Incident Manager for macOS Officially Released!
An exciting day for Mac users! Never before has there been a remote access screen reader module for macOS. Never…