Remote Incident Manager vs the Other Players – Part 1: RIM vs. JAWS Tandem and NVDA Remote
Remote Incident Manager’s grand entrance as the first fully accessible all-around remote support solution is a huge milestone on the…
System Access, Not the Last Choice
From time to time we like to share feedback directly from our customers. If we may, we would like to…
Real-time one-on-one training and support with RIM
Is your travel budget continuing to shrink? Is this getting in your way of providing top-notch training and technical support?…
System Access: The Alternative Commitment
As you know, Serotek is not a conventional assistive technology provider. In fact, we take pride in our willingness to think…
What is the Future of Screen Readers anyway?
A week or so ago, the American Council of the Blind held a Future of Screen Readers panel as part of the…
The Problem with Open-Source Access Technology
I recently read an interesting blog post by Chris Hofstader, which is in part inspired by Mike Calvo’s recent article The Coming…