Have you ever needed an easy way to remotely get someone out of a pickle with their PC? Do you wish it was possible to remotely access your friend's PC regardless of their choice of screen reader? Or even, gasp, remotely help a sighted friend or family member? Have you found yourself wishing the solution could be as intuitive as it is affordable? Since 2007, Remote Incident Manager (RIM) has been a reliable solution for assistive technology trainers and tech support providers seeking to provide assistance computer to computer, and in its latest iteration, remote assistance is easier and more affordable than ever for everyone from the tech know-it-all to the green novice. We're rolling out RIM day passes, and here's how we roll. For the person offering help: 1. Buy a day pass from us. No sense in shelling out hundreds of dollars if you only need remote access every now and then, right? 2. Download and run a small program on your PC to start the remote session. 3. The program will give you a 9 digit code you will share with that PC user in need. For the person receiving help: 1. Head over to SeroHelp.com, then download and run a small program to set up the remote connection. 2. When … [Read more...] about Help friends and family with PC woes, it’s easy and cheap too!
It’s April 15th. Tax day tea party fanatics are holding a national protest against government spending. Of course government spending keeps us blind people going. Without SSDI and government subsidized technology and training, most of us would be a lot worse off than we are today. What may look like waste to conservatives looks like a lifeline to us.Today is also the 97th anniversary of the sinking of the Titanic. The largest, most luxurious ship ever built sunk on its maiden voyage after hitting two icebergs late on the night of April 14th. It sank two and a half hours later, early in the morning on April 15th and more than 1500 people were lost.What do these two things have in common other than April 15th?While conservatives protest too much spending, blind people everywhere are protesting too little. As large as President Obama’s budget is, it doesn’t have much in it for us. The agencies that serve the blind population are being squeezed, and forced to operate with less funds and more demand. That means fewer blind people achieving independence.One of the reasons that fewer and fewer blind people are being served is that government agencies insist on investing in the Titanic. … [Read more...] about Deck Chairs On The Titanic
“The baby boomers are coming! The baby boomers are coming!” You can hear the cry ringing out in agencies and organizations that work with blind and low vision people throughout the country. And, just when they need more money and resources to deal with the influx of newly blind seniors, the Federal and state governments, feeling the crunch of a poor economy and a raging Federal deficit, are scaling back. Our brave, blind services militia is standing exposed, running out of ammunition, and seeing the hoard descending upon them. Wise people know that if this first line of defense fails and cannot contain the influx of newly blind seniors helping the majority of them to live independently with a high quality of life, society will feel the impact several times over with Medicare and Medicaid costs soaring and a huge demand society cannot fill for specialized housing, transportation, personal attendants, and more. You might think that the adaptive technology industry and the vendors who have, for years, made a healthy profit selling traditional screen readers, hardware, and services to this community, would now step up to the plate and help the home team meet the challenge. But … [Read more...] about Serving More People, Better, And For Less
Serotek Corporation is seeking an outgoing, organized individual to assist the Senior Marketing Executive in identifying qualified prospects for the company's enterprise accessibility solutions (Remote Access Manager (RAM), Remote Incident Manager (RIM) and site licenses for System Access, the company's premier accessibility software). The Marketing Assistant will contact organizations which have already been pre-qualified as prospects for one or more of these products; and, following a prepared script, identify the right people in the target organization, setting up an appointment for the Senior Marketing Executive to present and demonstrate the company's products. The successful candidate will have superior phone skills, be comfortable seeking out the proper contacts within an organization, and able to present the prepared materials in a fashion that results in a scheduled meeting with Serotek's Senior Marketing Executive. Use of Microsoft Word, Outlook including the calendar, and Excel are a must. If the applicant is blind, proficient use of adaptive technology to complete tasks is also a must.The position is offered at a base salary plus commission structure on any scheduled … [Read more...] about Job Posting: Marketing Assistant
This year we are excited to be a part of the American Council of the Blind's national convention being held right here in our home city of Minneapolis, Mn. Visit us at booth 9 to check out Serotek's latest products including Braille support for System Access, System Access To Go, System Access Mobile, Remote Incident Manager and Remote Access Manager. Meet Mike Calvo, Matt Campbell, and the rest of the Serotek team. At the Hyatt Regency Hotel in Minneapolis, Minnesota, June 30 to July 7, 2007. The exhibit hall will be open Saturday through Thursday; so make sure you come on by!Our CEO Mike Calvo has accepted a speaking invitation for the 2007 meeting of the National Federation of the Blind in Computer Science. Mike will speak about Remote Access Manager ( RAM ) for network administration, training and technical support within the enterprise, and Remote Incident Manager (RIM), for field technical support. Read the press release for additional information. The National Federation of the Blind's convention will be held in Atlanta , Georgia at the Marriott Marquis Hotel from June 30 to July 6 and Mr. Calvo will address blind and visually impaired computer technicians on July 2, … [Read more...] about Join Serotek at ACB and NFB National Conventions