Discontinuation of Legacy Operating System Support in Remote Incident Manager (RIM)
Dear RIM Users,We want to inform you about an upcoming change regarding the operating system support in Remote Incident Manager…
A Universal Remote for All Your Tech Needs: A User Perspective on Remote Incident Manager
The unsung hero of my tech-support journey When we launched the RIM It to Win It promotional contest, we were surprised, honored…
Remote Incident Manager for macOS Officially Released!
An exciting day for Mac users! Never before has there been a remote access screen reader module for macOS. Never…
The End of an Era
June 15, 2022, marked the end of support for Internet Explorer. It’ll go on being supported on some legacy servers for…
Serotek’s Position on Microsoft Edge
Summer months are typically a great time for relaxing and unwinding. We here at Serotek recognize the value of rest…
Our Position on Windows 10
If you’re running most versions of Windows 7 or Windows 8, chances are good you’ve received an invitation to upgrade…
Truth in Cliches
Curiosity may’ve killed the cat, but the satisfaction of experimenting with great features and low prices brought the beast back….
The Burden of Standards
Has Apple really taken a tumble from hot to not? Maybe it’s the absence of game-changing devices, the long stretch…
Accessibility Anywhere Turns One
July 1 marks one year since Serotek unveiled its most ambitious disruption to the assistive technology market. Other companies develop…
Cloudy With a Chance of Profit: Preview
I’ve spent a great deal of time publicly evangelizing the merits of cloud computing, both on this blog and on…