{"id":797,"date":"2024-11-27T19:47:00","date_gmt":"2024-11-27T19:47:00","guid":{"rendered":"https:\/\/pneumasolutions.com\/?p=797"},"modified":"2024-12-01T19:50:01","modified_gmt":"2024-12-01T19:50:01","slug":"rimbot-and-friends-at-your-service","status":"publish","type":"post","link":"https:\/\/pneumasolutions.com\/de\/rimbot-and-friends-at-your-service\/","title":{"rendered":"RIMBot und Freunde, zu Ihren Diensten!"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Flipping Through Pages So You Don\u2019t Have To!<\/h2>\n\n\n\n<p>There comes a time when every technician or trainer hits a wall\u2014when the solution to a problem feels just out of reach. With the sheer number of applications available today, finding help can become a maze of support pages and bots, turning a simple issue into a time-consuming challenge. But when someone encounters a technical problem, they don\u2019t want a hunt\u2014they want a fix, fast. That\u2019s where&nbsp;<a target=\"_blank\" href=\"https:\/\/getrim.app\/\" rel=\"noreferrer noopener\">Remote Incident Manager<\/a><br>(RIM) steps in with a game-changing feature to make troubleshooting faster and easier than ever.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Introducing AI Tools!<\/h3>\n\n\n\n<p>Assistive technology companies and industry leaders alike have rolled out AI bots designed to address software-specific questions. Tools like FSCompanion in JAWS 2025 or Ask Microsoft Accessibility showcase how AI can provide tailored answers to accessibility-related inquiries.<br>However, these resources are scattered, leaving support professionals juggling tools during critical sessions.<\/p>\n\n\n\n<p>RIM\u2019s new AI Tools Menu brings these resources together in one place.<br>Accessible from within a RIM session or on the dashboard, this feature offers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A centralized menu for quick access to all known accessibility-focused AI bots.<\/li>\n\n\n\n<li>Our very own AI helper RIM bot, is specifically trained on access software and hardware data, with new products being added regularly.\n<ul class=\"wp-block-list\">\n<li>Because this bot is our own, we\u2019re inviting you to help us improve! If you encounter any issues or have suggestions, use the bot\u2019s interface to share your feedback. We\u2019re committed to enhancing this experience to serve your needs better.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>This new feature is available to RIM account holders with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pro Passes<\/li>\n\n\n\n<li>Personal Community Support Package<\/li>\n\n\n\n<li>Personal Weekend Support Package<\/li>\n\n\n\n<li>Pro or Enterprise Plans<\/li>\n<\/ul>\n\n\n\n<p>Why juggle multiple tools when you can have everything you need in one place? The AI Tools Menu is your shortcut to fast, reliable answers, saving you time and making your RIM experience even more seamless. Try it today\u2014and see how we\u2019re making technical support as intuitive as it should be!<\/p>","protected":false},"excerpt":{"rendered":"<p>Bl\u00e4ttern Sie durch die Seiten, damit Sie es nicht m\u00fcssen! Es kommt der Zeitpunkt, an dem jeder Techniker oder Trainer an eine Wand st\u00f6\u00dft - wenn...<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_convertkit_action_broadcast_export":false,"footnotes":""},"categories":[37,12],"tags":[299,381,103,100],"class_list":["post-797","post","type-post","status-publish","format-standard","hentry","category-ai","category-rim","tag-assistive-technology","tag-bot","tag-jaws","tag-microsoft"],"taxonomy_info":{"category":[{"value":37,"label":"AI"},{"value":12,"label":"RIM"}],"post_tag":[{"value":299,"label":"Assistive Technology"},{"value":381,"label":"Bot"},{"value":103,"label":"JAWS"},{"value":100,"label":"Microsoft"}]},"featured_image_src_large":false,"author_info":{"display_name":"Pneuma Solutions Team","author_link":"https:\/\/pneumasolutions.com\/de\/author\/pneumafier\/"},"comment_info":0,"category_info":[{"term_id":37,"name":"AI","slug":"ai","term_group":0,"term_taxonomy_id":37,"taxonomy":"category","description":"","parent":0,"count":6,"filter":"raw","cat_ID":37,"category_count":6,"category_description":"","cat_name":"AI","category_nicename":"ai","category_parent":0},{"term_id":12,"name":"RIM","slug":"rim","term_group":0,"term_taxonomy_id":12,"taxonomy":"category","description":"","parent":0,"count":28,"filter":"raw","cat_ID":12,"category_count":28,"category_description":"","cat_name":"RIM","category_nicename":"rim","category_parent":0}],"tag_info":[{"term_id":299,"name":"Assistive Technology","slug":"assistive-technology","term_group":0,"term_taxonomy_id":299,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw"},{"term_id":381,"name":"Bot","slug":"bot","term_group":0,"term_taxonomy_id":381,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw"},{"term_id":103,"name":"JAWS","slug":"jaws","term_group":0,"term_taxonomy_id":103,"taxonomy":"post_tag","description":"","parent":0,"count":6,"filter":"raw"},{"term_id":100,"name":"Microsoft","slug":"microsoft","term_group":0,"term_taxonomy_id":100,"taxonomy":"post_tag","description":"","parent":0,"count":8,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/posts\/797","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/comments?post=797"}],"version-history":[{"count":1,"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/posts\/797\/revisions"}],"predecessor-version":[{"id":798,"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/posts\/797\/revisions\/798"}],"wp:attachment":[{"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/media?parent=797"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/categories?post=797"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pneumasolutions.com\/de\/wp-json\/wp\/v2\/tags?post=797"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}