From time to time we like to share feedback directly from our customers. If we may, we would like to share a little of that feedback now. We don't like to boast. We prefer to quietly work hard for you, to bring you what you need, but yes, we admit notes like the one below helps us remember why the work is always worth it. The note follows: Hello Friends, Just thought I'd take a quick moment to … [Read more...] about System Access, Not the Last Choice
Alexa, Start Sero!
As we teased in our last entry, Sero was coming to another popular platform. Well, guess what? It's here! "Alexa is Amazon’s voice service and the brain behind millions of devices including Amazon Echo. Alexa provides capabilities, or skills, that enable customers to create a more personalized experience. There are now more than 10,000 skills from companies like Starbucks, Uber, and Capital One … [Read more...] about Alexa, Start Sero!
A Tax Break You Can’t Beat!
There are two certainties we tend to agree with, death and taxes. Actually, there is a third certainty we can add to the list, and that is competitive prices for your hard-earned money. That’s really no shocker though, right? Look around the access technology industry and identify just one company who charges less for comparable products. At the end of this tax season, we want to continue the … [Read more...] about A Tax Break You Can’t Beat!
A DocuScan Plus Endorsement
We regularly receive positive feedback from satisfied customers. Every now and then we pick out some of these unsolicited testimonials to share with you since their words will mean a lot more than our own biased opinions. In that spirit, here is one noteworthy message from one of our DocuScan Plus users, reprinted with permission: Greetings From Your New Biggest Fan; My name is Ryan Eversole and … [Read more...] about A DocuScan Plus Endorsement
Liked It? Disliked It? Review It!
Sero has always been about connecting you to your favorite content and your community. Now, we're bringing these two aspects of Sero together. When you listen to a piece of content, now you can tell the Sero community what you think, by giving us your rating and writing a review. Giving us your rating is as easy as pressing one button. Once you've done that, you'll have the option to write a … [Read more...] about Liked It? Disliked It? Review It!
Double Your Spending Power on Black Friday!
How many times have you come across those gift certificate opportunities where you have to spend a good chunk of money to earn just a little money? You know the ones we’re talking about. Spend twenty-five to get thirty or some such. Well, we know there’s a place for those opportunities, but in typical Serotek fashion, we want to break tradition. How about this: Spend whatever quantity you want on … [Read more...] about Double Your Spending Power on Black Friday!
Why You Should Upgrade from Windows 7: Sometimes the Little Things Make All the Difference
It happens from time to time to all of us who rely on a screen reader. You go to a website, and with no prompting on your part, the website starts playing some music, a video, or something else that drowns out your screen reader. How do you turn the sound down, or just make it stop, short of closing the web page altogether? You try to find your way to the stop button or the volume control, but the … [Read more...] about Why You Should Upgrade from Windows 7: Sometimes the Little Things Make All the Difference
DocuScan Plus Will not be Fooled!
You might remember Brad Dunse from his contributions over on the SeroTalk blog. He’s got a knack with the words, and when we received the following email from him, we thought it worth asking for permission to reprint it here. He agreed, and so here you are, proof positive that DSP really is everything it’s cracked up to be, from the words of one satisfied customer. Here’s Brad: Even a cell pic … [Read more...] about DocuScan Plus Will not be Fooled!
Blindfold Racer Championship 2016: A National Audio Gaming Tournament for The Blind and Visually Impaired
From time to time we like to bring you items of interest outside of the Serotek community. This is one such opportunity we thought you might find worth looking into: Project Starfish, a not for profit organization that provides persons with disabilities an opportunity to launch their careers, and Blindfold Games, a company founded by iOS developer Marty Schultz with a mission of providing a wide … [Read more...] about Blindfold Racer Championship 2016: A National Audio Gaming Tournament for The Blind and Visually Impaired
The Beta Program is Winding Down but the Savings are Ramping Up!
To show our appreciation for everyone’s participation in the Sero beta program, from now through Labor Day, we're offering a one-year subscription to our network service, plus a free month, for just $99. We haven't made this service available for such a low price in years, so don't miss out. Make sure you take advantage of this special offer before the end of Labor Day! Haven’t signed up yet? What … [Read more...] about The Beta Program is Winding Down but the Savings are Ramping Up!
From the Staff Files: Cinderella and her Grand Adventure
The following comes from our newest member in the Serotek family, Rhonda Partain. By all accounts she is exactly the primary company voice we needed on the other end of the main telephone line. We have heard great things, and here are her observations as both a staff member and user of our technology: By now I am sure most of the people who call Serotek know my voice. I’m Rhonda Partain the … [Read more...] about From the Staff Files: Cinderella and her Grand Adventure
Serotek’s Position on Microsoft Edge
Summer months are typically a great time for relaxing and unwinding. We here at Serotek recognize the value of rest and recreation, but as you know, the technology landscape is in a constant shift, requiring us to work overtime in the lab so that your favorite applications work the way they're supposed to when you're ready to come back from vacation. We have a number of short-term and long-term … [Read more...] about Serotek’s Position on Microsoft Edge
A Pulse Check on the Sero Beta
Since we launched the beta of Sero, our "mother of all updates" on Mother's Day, we've been busy making further improvements to the product based on your extremely helpful feedback. At Serotek we’ve always been all about community, and we are heartened to note the community has not failed us in collaborating to make this a product we can all be proud of. Here are a few highlights to date and some … [Read more...] about A Pulse Check on the Sero Beta
Sero: The Mother of All Updates
What the heck has the Serotek team been up to? Working hard in the basement for you of course! And what has all that resulted in? Well, one of our most comprehensive updates. In fact, you might call it the mother of all updates! We’re calling it Sero. On the surface, it’s going to be a universal experience that will bring together our software services under a single app. “Sero,” after all, means … [Read more...] about Sero: The Mother of All Updates
Customer Service Makes a Comeback!
In this day of automated voice response systems there is still one place where there is a real person. Serotek is bringing back the personal touch. We tried the automated system thinking it might be more efficient but we’ve come back to where we started. We think our customers deserve the kind of personal attention our customers had gotten used to. I wanted to take a minute to introduce myself. My … [Read more...] about Customer Service Makes a Comeback!
What’s New at Serotek?
You guys may’ve heard the Tek Talk broadcast the other night where Mike Calvo and Matt Campbell covered some changes at Serotek. Didn’t catch it? Click here and listen at your leisure. Or, if you’d rather read about some of our changes, here’s a breakdown: Windows 10 It's clear by now that although Windows 10 attempts to make Windows 7 users feel at ease with the return of the Start menu, the new … [Read more...] about What’s New at Serotek?
Back to School Means Back to Discounts!
In light of the excellent response to our Keys to K12 reminder, we've decided to revive a promotion we ran during the month of July. DocuScan Plus V3.0 for Windows and Mac are being sold at a discount now through Labor Day! Yeah yeah. We've heard about the update. Okay, but have you tried it? Remember our products now come with a free 14-day trial. Check out these new features for DSP: You can … [Read more...] about Back to School Means Back to Discounts!
Grab Your Keys to K-12
The Individuals with Disabilities Education Act (IDEA) requires children and youth ages 3-21 with disabilities be provided a free and appropriate public school education. Unfortunately, there are too many cases of schools unable to provide the necessary resources to provide and maintain a quality level of education. Serotek is playing a small part in putting a dent in these disparities. It’s … [Read more...] about Grab Your Keys to K-12
Our Position on Windows 10
If you're running most versions of Windows 7 or Windows 8, chances are good you've received an invitation to upgrade to Windows 10. You'll find a new icon in your System Tray that says as much, but is it a good idea to be an early adopter? The short answer, in our opinion, is unless you require Windows 10 for work, you should hold off on upgrading. Windows 10 is changing the way we receive … [Read more...] about Our Position on Windows 10
DocuScan Plus V3.0 is Here and It Has Brought Discounts!
After extensive development and excellent feedback from the community, we’re ready to unveil the final release of DocuScan Plus V3.0 for Windows and Mac! Already the most affordable assistive technology OCR package in the industry, we’re saving you even more money in the month of July. Keep reading for details. What is DocuScan Plus? DocuScan Plus, or DSP, is your affordable gateway to the … [Read more...] about DocuScan Plus V3.0 is Here and It Has Brought Discounts!